Dirty tables, not very friendly. When I asked if they had more ice in the back after purchasing a fountain drink, the cashier tells me their ice machine is not working. Did not tell me prior to ordering drinks nor did she offer a refund.
This location always gets my to go order wrong. It’s sad because of how expensive it is!!
They make tuna sandwich wraps just the way I like them.
I love Jersey Mike's and I come pretty frequently and I usually order online for pick up. Not sure I will being doing that again. I arrived early this time and was able to observe everything. I knew the hot sandwich was the hold up so I looked over at the grill and noticed an employee eating out of a Styrofoam food container while in gloves. I was waiting for those gloves to be removed and and hands cleaned prior to returning to the food on the grill but unfortunately that did not happen. I then watched him touch multiple items on the line before I got another employees attention to point it out. No one said anything they Quietly walked over to the employee that was cross contaminating the food who then changed his gloves without washing his hands and went right back to it and No one said anything. I then asked for a refund because I had just witnessed everything and it's gross and guess who the person in charge was. You guessed it the cross contaminater. This location definatly needs some re-education in proper food safety and hand hygiene. The employees were very nice about it but the issue was already witnessed. People are watching even when you think they are not. Hopefully this gets addressed quickly.
Ever since I found this place, I often come here to buy Mike's Famous Philly bread. Even though I know the prices here are not cheap. In the beginning, the food here was very delicious. Not too salty, not too sour, and not too sweet either. But in recent months, especially yesterday on October 25, 2023, I bought a sandwich with the same name for lunch at my workplace. But oh my! I couldn't swallow it after taking two bites. It was saltier than the deep sea water. I had to eat and drink a lot of lemonade to wash down the two pieces of bread I accidentally bit into. I don't understand who makes these dishes? Do they taste them before serving them to customers? I feel like I'm either ruining my stomach or having to go to the hospital because of high blood pressure. If this situation continues, I might have to leave this place to find somewhere else for my meals.
Best subs you can get made my order on their app was not ready when I got there even though the app said it was then when it was ready never called my name I had to ask
Every time we order from here, they get things totally wrong. The reason we order the way we do is because there are allergies to certain things like onions, tomatoes, and dairy in our family. One of the Original Italian subs we ordered (#13) had Rosemary bread (that has cheese in it) and tomatoes when there shouldn't have been (it's supposed to be white bread w/o tomatoes). The other #13 Original Italian sub had onions and stale gluten-free bread (should be rosemary bread w/o onions). I will not order from here again. I'm hearing similar complaints from others as well. When paying close to $100 for subs, the employees should at least care about getting the order right more times than not, especially when allergies are a concern.