Last year, I rated this Jersey Mike's 1 star. Since then, they have continually improved and their customer service has been excellent. They are always friendly when you walk in the door. Recently, I had a sub order that was incorrect and they replaced it for me without a fuss. The GM is very nice and I am glad to see that this location has improved greatly. This is the closest jersey mike's to my house and I am happy to give them my business as a regular customer now.
I was standing in line waiting to order and I see a worker with a long ponytail almost to her butt making someone’s order at the counter, then she turns her head and her hair went on a whole stack of cheese on the counter. I said “ sorry to point this out but your hair brushed that whole stack of cheese” she just looked at me stunned with her mouth open, looked around didn’t acknowledge me or take any accountability and continued to make the food. I was appalled and disgusted. I walk out because she and the other workers saw no issue in her hair flying around touching peoples food. Definitely not going there anymore.
I order from this location all the time. I am a nurse at the VA hospital. I order for myself, and sometimes the patients, and this location usually does not disappoint but tonight let me know I will have to place my orders from somewhere else. I ordered a sub in a tub that looked more a disaster in a tub , to where is was unrecognizable. The sandwich I ordered I didn’t open due to all the oil and mayonnaise on the outside of the bag. I know that some don’t care about how things look but this was the worst. I would not even give it to my patient. I tried to call back several times and of course they don’t answer the phone. My advice do not order delivery from this location at night. You will be disappointed. I sure won’t again.
Staff wasn't very welcoming, and the place was dirty. It needs a deep cleaning bad. Trash all on the ground behind the counter, the slicer was covered in meat an cheese, they were prepping sandwiches right on the countertop. Needs management
Nos encantó muy buena atención y muy rico todo