Jersey Mike's Subs

When I made an order using my points on my phone, I arrived to pick up my order and they told me we can’t complete your order with the reward system when the app literally told me I had enough for a free sandwich. They wouldn’t give us the sandwiches using the point system. I bought a sandwich 3 days ago online and picked it up and they’re doing buy a sandwich and get 72 points (which is enough for a regular) and so when I went to get the regular today, they wouldn’t let me along with my family’s orders because they all ordered sandwich as well. They told us we can only give you the ones that were actually paid for. The ones my family got with their points were told by the manager to not be made. The staff were rude and were laughing, dying on the floor. Overall not happy and went home frustrated and hungry and my family was extremely annoyed. Wouldn’t come back to this location again. 10035 Adams Ave, Huntington Beach Ca

Honestly very disappointed at the costumer service of this location at Jersey Mikes. Went here many times buying sandwiches, using the Jersey Mikes app to gain points. Once my family had accumulated points to buy sandwiches on their accounts, we ordered sandwiches and had my dad pick them up. But in the end, they wouldn't make the sandwiches because the last name on the accounts were the same-obviously bc we are a family. My dad trying to figure out a solution, resulted in the employees giggling, laughing, and belittling him; outright mocking him. In the end, we lost all the points that had been accumulated from last purchases with our own money and from offers in the jersey mikes account. While I can understand how the employees might’ve seen this situation; as they just make the sandwiches. The way they acted and dealt with my dad was just honestly plain out rude and unprofessional. I do love their sandwiches but wont be going back to this location.

Rude staff, inconsistent portion sizes. Not worth going to this location.

The sub at Jersey Mike ‘s are great. I get gift for friends and family.

I am always running late, so on my way home from errands, stressing because I was late, I call these guys & ordered that kick a** pastrami with all the goodies. They had it waiting as I walked in. The sandwich was delish, tender meat, fresh bread, plenty of condiments. Everything that was suppose to be. Try Jersey's Mike, the staff will treat you right, the food will make you want to come back. ** 3/30/23 I called to order the pastrami sandwich and they no longer do that one!!! PLEASE SAY IT AINT SO!!!! Still a good place to eat.

A wonderful clean sandwich shop offering all fresh selections: turkey, ham, roast beef,etc. With all sorts of accompaniments. Sodas & chips too.

Not nice to Asians. They welcomed and smiled at White customers , which was the majority. No welcome, no thank you and no receipt! Never going here again!

At the very least, please let us know if something costs extra. After asking for extra cheese, we got charged $1 per slice. We didn’t know until after they put them on and finding out the total. It’s getting pretty expensive ($27 for 2 regular sandwiches).

Good sub sandwiches