I usually go to another location but this past couple times I tried this one out, and let me tell you…! The staff is super efficient , Zach actually remembered a small detail about dressing my sandwich. And the bread this time was fresh! Really made my experience. Thanks
First, I really like Jersey Mike’s subs, but I am extremely disappointed with the Jersey Mike’s at the Shops at Plantation Drive location. My wife was in line to place her order and I joined her. As we began to order, the person behind me attempted to place his order before I ordered. I let him know we were next to order and began placing my order. The person continued making snide comments directed toward us as I was trying to order. No one at Jersey Mike’s addressed his rude behavior. To diffuse the conflict, I turned around and asked the person to order ahead of us, but he refused. Then I was direct and told him to stop making rude comments. At that point, the employee taking my order confronted me rudely, when I attempted to explain, he rudely and aggressively interrupted me. We decided to leave immediately to avoid any further conflict and left without speaking again. However, the Jersey Mike’s employee continued to berate us as we were leaving. His parting words that he hollered across the store at us were “my name is Zachery and I’m the manager here.” We will not return to this location. The Jersey Mike’s on Cleveland Avenue provides better service and makes a better sub.
This jersey Mike's is great. Ms Shae is always on the ball and makes sandwiches so fast that it makes Jimmy scared. Her colorful hair is just as bright as she is. Some places will ask you to repeat your order as they go, she asks once and goes at it. 2-3 sandwiches, no problem. We order from there at least once a week and never had a sloppy, lazy assembled sandwich or had to wait. I ordered when I was walking out of Publix with my groceries and the guy said 20-25 min... I load up and pull across the parking lot and they were done 6 min later
Best sub sandwich ever. Kid-friendliness: Employees were very attentive.
Place has gone down hill big time ever since they got all these new people working. Today I went in to order extra meat and cheese on my sandwhich as I always do, and they informed me that they “dont do extra meat and cheese” …… what????
Recently the manager at this Jersey Mikes changed again. New manager does not have any idea how to bake bread. The bread is liked rubberized cardboard and over baked. So bad I tossed half of my last 3 subs in the trash. Time to fine another sub place.... STAY AWAY!
Staff is engaging polite and responsive. Place is clean and neat. Great service and delicious food! Highly recommend