Our first time at this Jersey Mike's and it was by far our worst visit to any Jersey Mike's. The staff did not listen to our orders and we kept having to repeat our orders. The counter where they make the subs had not been cleaned in a very long time. When they cut our sub all of the insides came out and the girl proceeded to wrap the sub. The bathrooms were both extremely dirty. We will not be returning. Dietary restrictions: They were a bit careful regarding my gluten allergy but did not clean the counter like other Jersey Mike's do.
After you read this, read all the other bad reviews this location recently received. Many problems in the recent past with numerous customers. In my opinion, It appears that management has been unable to correct various aspects of poor quality control of this store. I ordered a hot and cold sub around 5:30pm for a 6:30pm pick up at the Jersey Mikes Clifton Park, NY location for my son and myself. I arrived at 6:42 only to find out they forgot to make my hot sub. Without saying anything such as "Sorry, we forgot to make your sub", one employee just went to the grill and started making my sub. While I waited for an additional 10 minutes, there were several employees out front standing around talking. The floors and countertops were filthy. No one was cleaning. The appearance was disgusting. Once my sub was made, one of the employees handed me my order without a word and walked away. Not "sorry", not a "have a nice evening"... nothing. In addition, they put the hot sub with the cold sub instead of separating the orders so part of the cold sub was warm when I got home. What is wrong with these young workers who want high wages but refuse to properly do their jobs, take pride in their business's appearance, or treat their customers with common courtesy? This Jersey Mikes store has just lost several customers from my family.
I watched the grill cook handle raw bacon then reach over and cut my sub roll in half WITHOUT CHANGING his gloves. I told one of the employees and they said " don't worry about, he does it all the time". I contacted the health department. That can kill somebody. Don't go there. Also, no refund as of yet.
Male Employee cutting the meat and slicing the bread has long hair hanging down over his visor. It’s gross. There’s no way it doesn’t fall into food. He could easily put the hair under the visor. Other employee giggled when I mentioned it. Gross.
Workers are clearly high. Bread was stale and worker burned himself on stove while I was there. Terrible atmosphere.