Jersey Mike's Subs

4.3
(344 Reviews)
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Ratings of Jersey Mike's Subs

google
Google
4.3
(344 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.

Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM

Recent Reviews

google
Feb 2024
Good subs at a decent price point. You'll want it "Mike's way" which involves balsamic vinegar, seasonings (from what I taste). Add extra meat for a small upcharge to really put it over the top. I tend to ask them to not cut the sub into smaller servings when I'm really hungry. For most folks and me the smaller portions are enough. Good place if you're in a hurry especially because service is quick and even when busy you can in keep it under 7 minutes from walking in to walking out with your order.. 9 out of 10 times I'm there it's for the tuna. But the Philly sub is definitely what I would order more often if not for my personal dietary restrictions. LoL! Comes with the territory as you get older...
google
Feb 2024
The most incompetent, unprofessional, rude staff. Every single staff member screwed up at their job and failed to take accountability and fix. The order taker failed to write down the order correctly. The person ringing up the order failed to even ring up the order based on the incorrect ticket correctly. And then the person making the sandwich didn't bother to read the ticket, and made the sandwich incorrectly. When I tried to correct them multiple times, rather than taking accountability and fixing, they tried to blame me for their incompetence and lack of coherent processes, and give me attitude. The manager sided with the rudeness and still was reluctant to fix. Attempted to refund me the incorrect amount and in cash when I paid with card. Not even the manager could do her job successfully. The one staff member that had a complete attitude when corrected needs to be fired. Either learn how to do your job or learn how to take criticism. Everyone needs to be trained. I filed a complaint with corporate and I'd like the owner to address. This is highly unacceptable.
google
Feb 2024
Great sandwich and excellent customer service! The gentleman taking my order was exceptional and really just a nice person. I appreciate that, also a clean facility and great staff.
google
Feb 2024
Definitely one of my favorite sandwich shops
google
Feb 2024
This is a great sandwich and I love the way it was made!!! I love ordering from the place and this is the 3rd sandwich I am trying from here and I have never been disappointed. Thank you Jersey Mike's Subs!!!
google
Feb 2024
The food is absolutely great if you can actually get it as you order it. There were 4 staff members behind the counter during my visit. Every single one of these staff members got involved in the process of making my sandwich and every single one of them made a mistake along the way. From taking the order, attempting to make it, ringing the order up incorrectly at the register to ultimately refunding my money. The entire team was completely incompetent and the entire process was botched from start to finish. The bizarre discombobulation and extraordinary lack of coordination between employees ultimately lead to me giving up and requesting a refund. Even the refund took 10 minutes of the manager fumbling around at the register. This franchise deserves a review and ALL four of the staff members on the clock at 5:30pm on 2.15.23 need to be fired. Period. I love Jersey Mike’s sandwiches but extraordinarily low aptitude employees cannot be replaced by A.I. quickly enough. You’re making a sandwich that took all of about 6 words to describe. Enough said…
google
Feb 2024
This is the Absolute Best Jersey Mikes location! Their sandwiches are fresher and better than all others, very pleased with them.
google
Jan 2024
Don't order food through ubereats at this location they just keep shoving your order off to the side while your driver stands there in the lobby and watches people that walk in after them get their food before the driver does even though you ordered online before them. no point in ordering online at this location.
google
Dec 2023
All the employees were friendly and professional. They worked very well and efficiently with each other.
google
Dec 2023
This is some of the best hospitality you’ll get at a franchise restaurant. Everyone is always so patient, kind and seem to enjoy their job and work together genuinely. My favorite location & hope it shows in the business this location does.


Frequently Asked Questions

What is Jersey Mike's Subs' rating?
Jersey Mike's Subs is rated an average of 4.3/5 stars across various online platforms.

Nearby Locations

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(512) 251-3701

12901 N Interstate Hwy 35, Austin, TX 78753