disappointed! showed up no later than 10:20pm and doors were locked. worker was inside and both google and the hours on the door say 11pm closing time.
to the white boy in the green shorts that made me my ice cream. i hope your pillow is cold on both sides this is the best ice cream i have ever had.
Muy bueno helado son mi favorito
Usually this location is good to me but this experience was bad. at 10:00pm-10:10pm on 9/9/2023, it’s late I get it. But was never greeted while looking at the menu even while being the only customer in store. The Lack of customer awareness was off putting. The menu board didn’t have all the flavors displayed even though available. I had to physically interject my way to the register and cut the employee conversation, if not it could have gone longer than any customer should have waited. The stench and aroma appeared to be of dried expire milk with dirty mop water from probably previous mess up. Lastly the employee that was going to take care of us switch placed with the another due to a bathroom emergency. This other employee was seen scratching his groin, while putting new trash bags in the trash bins… only to be the only employee to handle my order without washing his hands to handle my gelato order. Needless to say I didn’t want to say anything in person because if the employee isn’t conscious of his lack of hygiene I don’t want a replacement order after this cross contamination.
Went at 10 pm at night. One guy was cleaning while the girl with the long finger nails sat at the register. She didn’t wash her hands or wear gloves and proceeded to handle our food with her long artificial nails which are not a part of restaurant safety… then my Italian ice was 100% melted. As if the cooler was not closed (possibly when being cleaned ) but didn’t hesitate to offer me another flavor that wasn’t melted. I was hoping this location would be semi decent due to Lee vista area . I will stick to Waterford lakes instead. They at least have frozen Italian ice and gloves…