Tasty product and polite staff! What more could you ask for.
Jeremiah's is one of my favorite ice cream/Italian ice shops. The Gelati is the best. They are always helpful and the samples make sure you get something to will like. Very excited that this store has opened in Boynton Beach!
Understaffed and mismanaged. Waiting over 40 minutes for three gelato’s after ordered. It’s just one girl with no help on Presidents’ Day. Mismanagement and failed the staff and customers.
One person working the counter and it’s been over 30 minutes and we are still waiting. Why would your management team allow one person to do everything tonight? She takes everyone’s orders while your system takes forever to complete the transaction. Always so slow compared to your Orlando locations where there’s 5-6 girls working at the same time.
Nai (not sure on spelling) has a remarkable work ethic and their customer service skills are extraordinary!! I can't believe they just started working at Jeremiah's a week ago! Wow, this is the best service I have experienced, ever!!
Very friendly staff and accommodating to kids. They have a huge selection of flavors and toppings so you’ll always leave with a smile on your face!
Arrived at 10pm today with my family and was told they were closing so we were not serviced. They locked the doors and everything. But a couple minutes later, people went in ordering and got serviced. They then tried to give us 50% off when we went back in to ask why they turned us away.
My family were visiting me and we all decided to go to this location last night around 10pm. We were told they were closed despite online showing they closed at 11pm on Saturday and the times on the door also stated they closed at 11pm on Saturday. After stepping out of the store, we saw one of the two employees lock the door after we walked out. A delivery driver also came to pick up an order but the door was locked so the employee opened the door and gave him the order. My family then left but my boyfriend and I waited around in the parking lot for a few more minutes talking. To our surprise, a couple was able to enter the store and the employee began to serve them. Then multiple other cars pulled into the parking lot and at this time, about 10 people were in the store getting served. My boyfriend then went inside and the employee recognized him and said “Oh I’m sorry, the other girl is new and thought we we were closing but we can offer you a 50% discount”. However, this was the same employee we saw locking the door after we were told they were closed. I’m not sure what the reason was for not serving us but this was unacceptable. As much as we like Jeremiah’s, we will no longer return to this location.