Japonais Bistro

been my go to japanese resto since 2014. Simple, cozy and location friendly spot. Food presentation always wow me.

Great presentation

There was one turn I visited and we had perfect service from one short brown haired girl with a blue necklace. Ever since then the service has gone downhill and the servers occasionally forget things I ask for. But the food is good and the atmosphere is relaxing.

UPDATE: I commend this establishment for taking steps to better the guest experience here. It is nice to have an experience where a negative experience is taken seriously and actually used to create some change. Ella in particular is amazing. She has incredible knowledge. She was very attentive and we had a lovely conversation. Businesses need to value employees like her as this is who everyone should be striving to be. Thank you Ella! INITIAL: I am incredibly disappointed. As someone with severe Celiac's Disease I was overjoyed to find a place serving truly gluten free options which did not give me an allergic reaction. However, it is IMPOSSIBLE to be served here. I have tried to bring my family here 3 separate times and all 3 occasions I have not been able to get a table. The first time, we were not even acknowledged when we came in. Not a "hello", "just a minute" or anything. We had staff members walk by multiple times without a word so after waiting for 10 minutes we left. The second time I made a reservation online and then called to confirm the reservation. When we arrived at 7:57 for our 8:00 reservation we were told they had seated someone at our table but they knew they had to be out by 8:00. We were then told to stand to the side and wait. At 8:20 we still had no table, were not offered any compensation or even apologized to by staff or a manger for the inconvenience. I was called at roughly 8:35 after we had already left for another establishment. I was told they would make it up to us and they would go above and beyond. So when we came the third time, we were told there were no tables available for at least an hour. I explained our prior experiences and what we were told but still they had nothing available for at least an hour (there were three tables available because of reservations which we were told were not for another hour but they couldn't seat us). I find it interesting that when I had a reservation made, another guest was given the option to use the table under a time constraint (and still go over that time constraint) but we were not offered the same option. I am at a loss. How can we get a table here? As someone who has extremely limited options within the city, it was devastating to be turned away multiple times in three completely separate situations and continually be told they would "make it up to us" with no follow through. My family typically has to end up where I can not eat. I end up sitting and watching them eat and will wait until we go home.

Food is really good. Recommend the hot stone and lobster udon!!! Server is okay, waiting long time for refilling water.

Food was extremely small in portion and a little too salty for my taste, but it's clear what they're trying to do and there is care here. Also there was very little fish in the dishes I ordered, despite it supposedly being a major ingredient.

The food is really good! I recommend the lobster cream udon. A week later, I’m still thinking about it. Atmosphere is nice and chill. Service was nice although, no napkins nor water refill was made, it was busy, and our server was nice and sweet.