Jamba

This Jamba Juice is the slowest location I have ever been to. I live in the neighborhood and shop at the local stores, so it's convenient in terms of location, but after this visit, I will drive to Santa Clara for better service. Today's visit is typical of my experience here. This store is usually understaffed, even on the weekends. I know it's not the staff's fault, but the employees are also not focused, super slow, and spend time messing around, checking phones, changing the music, etc. even when there are customers waiting. We always bring our own reusable cups and this is the 3rd time in a row that they still pour our order into disposable plastic cups instead of the ones we brought. It took 30 min to get 2 small smoothies and the flavor of the Mega Mango was not at all good. It didn't taste of mango at all. Again, the flavor is not the employee's fault, but just goes to reinforce that it was not worth the wait.

Smoothie was more like a chunky - incompletely blended ice and fruit. Also, the server spilled part of my wife's smoothie when pouring it into the cup, so cup wan't filled.

Good food. Bad team, no organization. Terrible inappropriate music played day and night. This is an all role problem. Stems from the manager who has some poor management skills in training, setting an example, and taking responsibility. Store has late opening, poor staffing, inappropriate music, lack of proper customer service from all levels of staff. Only upside is that drinks are made right 9/10 times you visit

BESTEST WESTEST SMOOTHIES IN THE WORLD LIKE OMG, EVERY ONE IS SUPER DUPER NICE AND OMG JUST LIKE OMG ITS SOO NICE

The drinks are good, the service unfortunately is not. This is the second time I’ve placed an order online after 7 am (store opens at 7 am/Mon - Fri) and the store was closed. Today, I placed an order, showed up at 8:08 am and the place was open but no one was inside the store and no drink was available for pick up.

Painfully SLOW...horrible customer service. Despite having 3-5 people working, no one acknowledges you. We won't return to this location.