Jackson's Steakhouse

A favorite of mine be is the Tuesday prime rib special, but wife wanted to try the lobster special on Monday so we made reservations and went tonight. 5 star for everything but table. (6 star for waitress). We were nearly first to arrive and had made reservations but the hostess chose to seat us right next to the bathroom as seen in the photo right next to my head while at my seat. Next time maybe will skip the reservation and go to the bar.

Service was great, the food was terrible. I eat a lot of ribeye and I had their cut; the steak was very bland, the whipped potatoes were also bland. This is not the place to get steak. Will not go back and do not recommend.

We reserved a table for 8 and when we arrive the table was immediately ready. It was really nice and clean inside. We had to wait on 2 of our guests to arrive and the waiter waited patiently also. When they arrive the waiter went over the specials and got the rest of the drink orders. It was at least a 45 min to an hour wait for our food to arrive. To be such an upscale restaurant, our for food came out luke warm. Our steaks were not seasoned at all. We eat steak at a lot of different places and these were the worst that we have had at an upscale restaurant. My daughter ate here a couple of weeks before and she stated that the food was better then. She was also part of the group. I also ordered crispy brussel sprouts and they were cold and soggy. The duck was really good, but again, it was luke warm. This was my husband and I first time and we will not return. If we are going to spend this type of money, we would just rather go to Ruth Chris or something similar. Longhorn's steaks was better than this one, if I had to compare. Maybe they just had an off night, i don't know, so please try it for yourself. I gave it a 3 star, because it was a very nice atmosphere and we enjoyed ourselves. The food was not up to par. I really wanted to add this restaurant to my list, since we eat out a lot.

I had the broken one LOL. I think I had the new server. She made a mistake and forgot the mushroom risotto. Also when you try to give them a second chance and you make reservations they don't have anything. Until late and even if you try to book something earlier in the week nothing. The food is not that great and you will see how empty the restaurant is so I guess they don't want to hire more staff. Just a shame. They used to have a Great reputation. Another restaurant going down.

We had excellent service and even better food. Highly recommend.

We ordered a petite filet and the Delmonico both at medium. The filet was well done. No pink at all and the demonico was med well. Very surprising for what was said to be the best Steakhouse in Pensacola. Our Steakhouses in Charlotte (Ruth's Chris, Del Frisco's, The Capital Grille, Mortons, Flemings, BLT Steak, Steak 48) are just on a different level. However, our server was phenomenal! He was professional, attentive, and eager to bring the issues to the attention of mgmt. The lighting in the restaurant was perfect and the restrooms were immaculate.

I made a reservation back in JANUARY for my family to celebrate my husband's graduation and mini delayed valentine dinner, my family and i got there 15mins early as one should for reservations, we were not told there's an "event"?but also understandingly we have to wait for the actual time, but to be told the dessert i preorderd is not available, we have to sit at the back because of said "event"...they don't have a waiting area for customers so with our kids we waited outside till they are ready. Waited extra 10min and i think doing our part of showing up and being patient we had to leave. We were hungry and had high hopes. Good riddance from Seattle.