It was our second time there for a quick lunch. The service and food were excellent, especially the chicken wraps; perfect.
I order a simple 2pc and biscuit with a strawberry cream pie. They asked which pieces of meat, I replied anything but a breast. What I got was a leg that was decent, only reason for a 1 star, the other piece of meat was a piece of BREAST that was cut in half, meaning it was cooked as a thigh and it was cooked hard and it was dry. ANY PERSON WITH COMMON SENSE should have know not to put that in someones order. Oh and the pie turned out to be an APPLE PIE, not strawberry creme. This last experience put the nail in the coffin for me, I'M DONE with fastfood waisting money with the service and quality thats delivered. I should have taken a picture but threw it away out of freaking disgust...
I know people make mistakes , but at this Jack's , it has become an art form. Workers obviously don't give a damn about getting orders right. Don't worry,morons ,you won't ever get my order wrong again, because I'm done with this place.
Food is good, but it seems that no one is assigned to get orders together for people who are eating inside the restaurant.
My favorite Jack's in Birmingham.
No toilet paper or paper towel in men’s restroom
This Jacks is #1 Best Staff Best Service Best Food . Walter the manager is Great all around