Jack in the Box

Wow! The service this morning was absolutely horrible!! The kid that worked the counter had no people skills, and we waited 10 minutes for our order? While the drive in was taken care of within minutes? I asked him how long and he said when it's ready? Really, who does that. Then when it was ready, he just threw the bag on the counter without saying anything for a minute. You should work someplace where you don't interact with other people.

Got a quick bite to eat, but service isn't great and lobby and bathrooms weren't clean.

Jack in the box always gives me a nostalgic feeling. With their commercials and seeing their good ol’ mascot, Jack Box on tv to their crunchy curly fries, I’ve been coming to this cheap fast food restaurant since I was a kid. Jack in the box is one of the longest fast food restaurants around being founded in 1951 and open for 72 years. By the way did you know the founder, Robert O’ Peterson, of jack in the box launched the idea of the drive thru? Well he did! He then inspired the rest of the fast food biz to do the same. Can you believe they’ve even won awards for their commercials? Talk about good entertainment. Although Jack in the Box has given me good memories I have to say the quality of the food and the customer service has gone down massively. A big reason they’re still in business to this day is because they’re the only restaurant open 24 hours. The tacos are not crunchy anymore. The burgers easily become soggy. I still give them credit for their curly fries as well as the fast paced food delivery. They also are the only fast food restaurant who serves breakfast at all times of the day other than the morning. This specific Jack in the Box is located on Hoen Road. If you’re going east it is on the right hand side going up on the road, like a hill. If you’re going west it’s on the left hand side. It’s also next to a Valero gas station. This Jack in the Box is on its own premises so they have a parking lot designated just for customers as well as handicapped parking in the front. I enjoyed the decoration of this specific Jack in the Box although it was dirty with leftover trash from previous customers. I did not however enjoy the fact that they had two restrooms, but only kept one of them open. The one they kept open there was no lock it was completely taken out and the hole was covered with a napkin. This is not right. Customers need to feel comfortable in the privacy of their bathroom break. I even asked an older Hispanic gentleman if I could use the other bathroom, but he rudely refused. The prices are also becoming less cheap. They have a kids menu as well. I do favor the tiny loaded tacos. I love their size and the amount it comes with. Overall to the beautiful community of Sonoma county and visitors abroad Jack in the Box isn’t the best fast food restaurant, but they are there for you when you have your 3am early cravings. I would also consider just taking the food to go and enjoying it at home or by your car.

Says that the lobby is open at 6 AM on a Wednesday and at 7:25 AM it is still locked. My semi truck is too tall for the drive through....

To much money

The doors on both entrances feel locked and you have to literally YANK them open. It's so weird. But this is the only jack in the box that understands what I mean when I ask for a GRILLED CHEESE. Not a grilled chicken, which is usually what happens and I don't eat meat and it's always a issue because I don't speak very much Spanish. But this location I never have problems at. Fries were fresh and hot.