Ratings of Jack in the Box

google
Google
3.6
(461 Reviews)
yelp
Yelp
2.4
(62 Reviews)
tripadvisor
TripAdvisor
2.5
(3 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

3191 Balfour Rd
Brentwood, CA 94513
Monday
5:30 AM - 3:00 AM
Tuesday
5:30 AM - 3:00 AM
Wednesday
5:30 AM - 3:00 AM
Thursday
5:30 AM - 3:00 AM
Friday
4:00 AM - 12:00 AM
Saturday
24 hours
Sunday
12:00 AM - 4:00 AM
5:30 AM - 3:00 AM

Recent Reviews

google
Mar 2024
Not open when it says they are. They block off the drive thru.
google
Mar 2024
I ordered the #24 Breakfast sandwich combo, Sausage tasted freezer burned second time that happened so need to not keep sausage in freezer so long and still serve it to customers
google
Feb 2024
Had bad experiences at this place particularly, but today takes the cake. Never have I been to an establishment that forgot to give back my card in the drive thru, which this one did. And when I went in to retrieve my card, I was met with the simple comment “oh don’t worry, we aren’t going to steal your card information” as I was walking out with my reacquired card. I walk back in after to ask for the manager because of that comment, only to be met with the classic quote of, “I am the manger”. I ask for his name, “Pedro Espinoza”. You’re going to have to assume the spelling is correct because in my attempt to clarify such spelling, the manager refused to write his name, or show an identification card, and just kept repeating his name. This also happened to be the same person(manager) I saw talking to the drive thru operator(the same lady who didn’t give me my card back) the entire time with what seemed like small talk. Funny thing, I heard the drive thru lady apologize for the inconvenience, but the manager didn’t, and instead decided to only give me attitude. Food here is typical Jack in the Box, but the customer service and management are terrible to say the least
google
Feb 2024
Jared young man who works there has a great work ethic and his customer service was great keep up the great work young man
google
Feb 2024
Great food when your in a hurrry.
google
Feb 2024
Consistent but getting more expensive. What used to cost 5 bucks now costs 9 something. Quick service and friendly staff members.
google
Jan 2024
I work in the food industry myself but every single time I come here the employees have the worst attitudes and not only that. It says that this location closes at 3AM and I came here at 12:37am and I was confronted by an employee that they were closed but yet door dash orders were still going…that makes no sense and so I jsut walked out. But I realized that I’ve came here before way past 1am and they have been open. Idk to me I get it, It’s late you wanna close early. But I mean I’m pretty sure establishments shouldn’t be closing early but I guess it depends on the manager. Regardless I’m some what annoyed and I just wanted something.
google
Jan 2024
I'm so tired of this place, one of my orders took 50 MINUTES and my last order of loaded tiny tacos did not come loaded at all, and this is a frequent occurrence. This location has disappointed me for the last time, just go to the one near Taco Bell

Frequently Asked Questions

What is Jack in the Box's rating?
Jack in the Box is rated an average of 3.5/5 stars across various online platforms.