The food is great but the service stinks and the atmosphere is not great.
As a regular customer of Ipho, I feel disappointed when I encounter inaccurate negative reviews. The food here is delicious and Vietnamese, reminiscent of the flavors I enjoyed in
More like negative 100 stars. Ordered beef rice platter and got 2 paper thin pieces of beef with a pound of rice and lettuce. Wife ordered seafood combo platter and got 1 scallop and 2 old pieces of shrimp, that was chewy like gum. If you're hungry go to the dumpster and get better food. Not worth the money. Tasteless like eating cardboard.
I have been coming here since it’s been open and I have never had a bad experience, the restaurant is clean, when you walk in you are hit with a heavenly aroma, the food is fresh and delicious every time.
Food is just ok. There are some other better Thai restaurants in the area that are MUCH better at the same price point. Also they started automatically adding a 18% gratuity to your bill regardless of how many people or the total. I wont be back.
I got the combo spring roll platter - scallop, squid, beef, pork, and veggies. It was very good. Ate the whole plate. Would definitely come back.
Be careful when you get the bill a 20% gratuity is added before the total is given. I tried to change the amont and he ran it with the 20%. Service was not worth 20%, with no way to change it. Well not return
Great food and nice ambiance.
I started coming to the restaurant last week. I came back three times during the week. Today I head back to the restaurant to get my normal meal and the order was prepared incorrectly. Around 3pmEST, I called the restaurant back I asked if they were able to make my order correctly. The Vietnamese man at the front told me they do not offer any refunds. I advised him that I wasn’t looking for a refund just the order to be prepared right. He then asked me was I the “black” dude that just left. I informed him that black is a color and that I am African American. He told me he would see what he could do. About 45 minutes later I went back to the restaurant with the food not touched and asked can I get the order done correctly. The man at the front told me that he couldn’t do it over and if he decided to do so I would need to pay 50 percent of the order for a new order. He advised it is the manager decision. I expressed how unsatisfied my customer service was, the man provided the phone number to the manager and brushed me off. It has been noted they have amazing food but treat you less than. I will NEVER return.
The entrees we ordered were delicious! Also very pretty to look at! We loved our visit and we plan to revisit sometime soon! Too bad there were only two of us, I would’ve loved to try other items.