Ordered a $35 plus shipping fee double cookie birthday cake for my son. Received it today and it is so small and sad. Plus the birthday message is typed out on a white sticker that you can barely even read. Very disappointed and so bad.
I just had the best experience their some guy taught me how to make a frog face W place will definitely be coming back BTW SUB to kid2nd99 full review there
Was the most amazing place 100% greatest
Ordered delivery, was supposed to be here at 12:15pm. At 12:10pm I checked the tracker and no one was in route to my house with my order. I called the store to inquire, girl was nice and friendly, assured me a driver would eventually show up to the store (they go through a third party delivery service). She said she’d throw in a free cookie for the inconvenience and asked me what kind I wanted. Finally I got a notification that a driver had left the store with my order around 12:20pm (remember, I scheduled the order for delivery at 12:15pm). I was not given any contact information for this driver. I was tracking him/her on the tracker consistently as I was in a time crunch, and they went past my house at least 5 times before finally delivering my order at 12:50pm. My house is not difficult to find and is clearly marked as we are in a subdivision so I’m wondering if the driver purposefully did this to mess with me. The free cookie I was offered for my inconvenience wasn’t in there either. Overall a questionable experience. Not sure if this is a third party delivery service problem or an Insomnia Cookies problem or both. Probably wont do delivery again.
Best cookies ever. A little pricey but SO worth the indulgence!
I love Insomnia Cookies, and while it’s kind of pricey, they’re worth it in my opinion. Last night I had a DoorDash order here, and since it was around 1 am on a Saturday it was pretty busy. Nicholas did SO well with everyone, he was friendly, accommodating, welcoming, and helpful. He deserves a raise, a promotion, heck, he deserves a whole Insomnia Cookies store for his hard work. We MUST protect Nicholas at all costs. WE LOVE NICHOLAS