Insomnia Cookies

Every time I go to Manayunk, I grab lunch, and then when I want a little dessert, I go to Insomnia Cookies for a snack. Today, I walked in. There were no cookies on display. I asked the woman behind the counter what cookies were available. She grunted at me something about they were all available except for some specialty. She was absolutely miserable. Her attitude was terrible. I said "ok thanks" and walked out. I refuse to do business with miserable nasty people. I have a public contact job. Every day I go to work, regardless of my mood, I put a big smile on and treat every one of my "customers" as if they were the Queen of England. This woman was a nasty, rotten disgrace and terrible reflection on the business.

THE WORST DELIVER / CUSTOMER SERVICE EVER. I don’t order delivery from these guys often, and today I was reminded why. I ordered a pint of ice cream and a box of mini cookie’s delivered. Instructions :”RING BELL”. After more time than it should have taken to receive my order, I looked outside. My order is sitting on my next door neighbor’s stoop. My house number IS prominently displayed. My ice cream is melted and my cookies are cold. I called to complain and they said “Nothing we can do about it. We don’t have enough drivers, so we use door dash” This is NOT stated on website when you order. My delivery experience always stinks with them, but this is the worst. 3rd time is the charm. DONE with Insomnia Cookies.

Their cookies are amazing! Served soft and warm. The cashier didn’t have proper coins so she threw in extra cookies (great deal!)!!! lol

Absolutely delicious

Outstanding Service and great cookies. Baked fresh right in front of you.

I will say avoid ordering online but by far the best cookie place!