Insomnia Cookies

Kiki’s the best! Love this location.

Every time I'm in the Chicago land area. I always have to stop off and get myself some cookies on my way coming back to indiana. I really enjoy the cookies, and the staff is also great. Kid-friendliness: Nice place for my child to come to she really enjoyed herself.

I’ve been to this location about 3 times in the past month and a half (at varying times of the day) so I feel like I have a decent idea of what to expect when I come into Insomnia. I have always had a wonderful experience. My cookies have always been warm and fresh and the customer service has always been SO nice. Tonight I went with a friend to have a quick dessert and the girl behind the counter, Keke, was so helpful and happy. Her energy definitely permeated the building. The building is always clean when I come in. I’ve never had to wait an excessive amount of time for my cookies. The gentleman who was working with her was very kind as well. I didn’t get his name but he was just super sweet and gave me an extra cookie when I only requested one. I really appreciate the service I got and I’ll for sure be back!

Delicious

I ordered a box of 20 cookies for my class and my order was perfect! All of my cookies were fresh and order was correct!

Thank you for honoring teachers & students

No delivery after a 2 hour wait After calling, told to call customer service to stop order. Terrible system, disappointing business