Insomnia Cookies

I like the guy working at counter in late nights. He understands that its our first time and recommends flavours patiently.

Cookies are very large but mediocre for the 5$ price tag for each one. Cookies were hot but not fresh they were sitting in a heated box which the employee took them out of and boxed up. There is a decent variety and options for ice cream aswell. This location is shady at night as it is located in somewhat of an alley in Boston with bars all around. I wouldn’t say the area is very kid friendly especially at night. If it is during the day Faneuil Hall has plenty of sweet treats and is located about 8 mins away by walking. Staff is very kind and helpful. I wouldn’t recommend trying it more than once unless you’re a huge fan of cookies at late hours.

Attendant told us we had to get out of the store because we are not allowed to eat inside it. The store was completely empty and it was very cold outside.

It's Thursday evening. Placed an order at 9:36pm. No word from Insomnia until I called them at 10:24pm. They said they had already sent out the driver for delivery. At 10:36pm, I got a notification on my phone that the driver was out for delivery. At 10:45pm, the cookies were delivered. COLD. It's a six minute drive from the location to my dorm. I get that I can just walk, but I'm busy working on assignments and it's kind of a hassle to suit up for the winter to walk down Tremont at night. EDITED because I hit the center of my Chocolate Chunk cookie and it's UNDERBAKED.

Someone at the shop bit into one of the cookies I ordered and placed it beneath all the others. Ordered today 2/3/24. Will never,ever order again. Yuck.

Don't get me wrong, they're open on New Year's Eve and thanks for that. With other people who ordered ahead of time and stood around for an hour after the time it should have been done ended up missing New Year's Eve because they were standing in insomnia cookies. It's not the first snafu I've had at an insomnia, which is the only reason I'll stop to write this