As a native Texan, it took me a long time to come around to In-N-Out. Because I’m a Whataburger girl! But I have to say their menu is delicious. Service is very fast through the drive-through. They have it down to the science and everything there is just delicious. Always kind and respectful and they always get your order right!
A friend suggested I come here for a bun free burger. This was my first time at In and Out Burger. 3/12/24.130PM. I pulled up to the drive through line. I was impressed with the fast and efficient service. I ordered 3 animal style options. ( thinking this was the bun free option). I quickly got the order & pulled away. Realizing it had buns which I'm allergic. I went inside. I was approached by a pleasant manager ( Vii). He clarified that I should have ordered protein style.He was so informative & friendly. He had a new order made for me. This was great because I was at fault for calling it the wrong title. The manager ( Vii) was more than accomodating. I sat down & waited a few minutes for the new order. I observed the manager Vii interact with his staff! He smiled and assisted with all the different stations. He deserves to be commended for his management skills and fantastic attitude, with customers as well as his staff. My first experience was amazing. I loved the burgers & the quality of service. A great manager makes all the difference in the employees and patrons. Thank you so much. Thank you Vii. I will be back .