ink! Coffee

Decent coffee. The lobby location and decor make for a nice looking place with very limited seating.

Awesome coffee!!!

Okay so I am a usual customer because I work in the building upstairs, above Ink. I come swing by for coffee pretty frequently. I came over today and sat at the couch, since it was empty, to read for an hour on my lunch break. No customers nearby at all. Dead quiet. Whoever your redheaded brat is with a side braid working on 11/26 at 12:30pm got passive aggressive attitude with me and asked me to leave unless I was paying for something. Maybe you should train her to be friendly and convince potential customers to stay so they feel welcomed and return?

Last week I went in and ordered a onion bagel with turkey egg & cheese, the guy gave me a garlic bagel and during the time of him making it I asked if he was going to add the turkey and he responded to me "duh", I looked at my co-worker and our jaws dropped, I told him I am sorry my vision is not great, when I went to eat it I realized it was a garlic bagel not onion and I couldn't eat it however at that point I was back to work and set for back to back meetings so I couldn't go back to the store and when I tried to call their number no one answered and I left a message but never got a call back. Today I went in because I had not been in the office and explained to the store manager what happened, she first refused to give me her name then proceeded to tell me that I always complain when going there, I have not nor do I go there all the time and I explained to her what happened she stated she cant do anything to help me and he would never have made that comment to me because he is one of the nicest people ever, I told her that she was being very unprofessional and I will never go there again. After asking over and over with a line behind me what her name was she said Victoria however I am not sure that is her name but this is unacceptable and not appropriate customer service I will make sure that others are aware of the kind of customer service that is being provided there, hopefully Victoria will learn some problem resolution skills going forward.