Inchin’s Bamboo Garden

Horrible service- the person who picks up call- just hangs up. The owner should know this- “ call made on 2/7/24 at 7:39pm first a lady picked up and then transfer to a man without acknowledging me and then the guy hangs up”

Title: Exceptional Service Beyond Expectations! Review: I recently dined at Inchin's Bamboo Garden in Irvine, and I was thoroughly impressed by the exceptional service provided by Shivam. His professionalism and dedication to his role as a busser/server were evident from the moment we were seated. Shivam’s courteous manner, attentiveness to detail, and genuine kindness made our dining experience truly memorable. What stood out to me was Shivam’s unassuming nature; he wasn’t driven by the expectation of tips, but rather, his motivation seemed to stem from a sincere desire to ensure guests had the best experience possible. His proactive approach to service, from ensuring our glasses were always full to answering our queries about the menu with patience and a smile, significantly contributed to the pleasant ambiance of our meal. It’s rare to encounter someone who excels in their role with such grace and humility, and Shivam is indeed a valuable asset to Inchin's Bamboo Garden. His commitment to excellence and making guests feel genuinely cared for is commendable. This level of service deserves recognition, and I am more than happy to recommend dining at this establishment not only for the delicious food but also for the outstanding service provided by Shivam. Thank you for making our visit so enjoyable. We will definitely be returning, not just for the great food but also in hope of experiencing Shivam's wonderful service again.

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It didn't have authentic Chinese food. The chicken tasted like it was imitation.

Great food. But don't order the baby corn appetizer. That was the only thing I didn't like. It was too hard and deep fried. Cocktails are awesome.

First let’s talk about positives and then negatives. positives: - atmosphere and presentation is amazing, both for dine in and take out. - cocktail menu/collection was nice and innovative - food had good flavour and taste negatives: - service, they are kind, however it felt like there was barely even one server, from the amount of time it took for them to take our order, to also forgetting our dessert, as well as not checking in with us, nor refilling our water, nor asking us how everything is going. just basic service industry qualities were missing here. now if it was busy, i would understand a little, but there were only 3 parties in the whole room, so … - portions for some of the times we got were very disappointing. i’m talking specifically about the momos(dumplings) i can’t fathom how 8 dollars for 3 small dumplings is acceptable in any world. - also this is the second time that mango lassi and samosas have been out… how does that even make sense as a indian restaurant lol (and im indian)and as previously mentioned it wasn’t nearly busy enough for them to run out overall the food was nice and the atmosphere was very nice and cozy. but would i go back? probably not. you can get the same if not better food elsewhere for cheaper and more of it too. this place’s atmosphere is just nice.