IHOP

I changed my review from over 5 years ago. IHOP changed their app and deleted all my history AND gift card. Went back and forth with customer service for a week that can't find me (Really????) and resolved each time with just open a new account. No Thanks! HELLO DENNYS?

Muy mal servicio tienes que esperar mucho tiempo para que te den una mesa!! Si llegas con hambre mínimo tienes que esperar como 30 minutos Pero la comida es excelente 10/10

My sister was visiting from out of town and wanted to go out to IHOP for breakfast. We walk in, and the host is nowhere to be seen, and there's a line of 10 people in front of us. No problem. Just need to put our name in, and then we can wander til our table is ready. 15 minutes go by, and the line is now out the door. No host in sight. The place wasn't very busy but seemed understaffed with how the waiters were buzzing about. The waitstaff were repeatedly glancing at the line but didn't acknowledge anyone waiting. Nearly 20 minutes standing there looking stupid, my sister just looked at me and sadly knodded towards the door, and we walked out. If a host is on break or something, at least have a waiter fill in. Let people know they'll be there shortly. And if they aren't on break, ffs go GET them! The whole situation was awkward and ridiculous. Never in my life experienced such terrible awful disgraceful service

Server was okay but mostly everything else was horrible. I haven't been to IHOP for quite a long time because it was bad the last time I ate at the west springfield location a couple of years ago. The person at the front disappeared for a long time while people continued coming in and waiting for someone to take their name. We stood around and watched at least 4 booths empty but no one was getting seated. Someone even requested to speak to the manager which, of course, didn't happen. While i was waiting, I heard more people say they would not come back (those who hadn't already walked out). I know I won't be back. I realize that sometimes there is a shortage of staff but this was ridiculous.

Worst place ever. We came to celebrate a birthday and we told the workers about it so they could sing happy birthday and never did. Staff were rude af

Horrible

2 cups of syrup for 5 pancakes Do better IHOP