Originally posted on Yelp, but I didn’t know if Ihop looks at google reviews either. Nick was very helpful at night. I had a very demanding and complicated order at 4:30 AM since I had an exam that day and hadn't eaten. The food came out very well-prepared since Nick paid attention to the nitty gritty details of my order. Very nice service despite the hour and annoying order. Hopefully this is seen by management and can help other employees with their ambiance and customer service. I work in customer service and I understand that at times CUSTOMERS CAN BE EXTREMELY EXTRA. But Nick did everything with a smile on his face and helped me extremely with my order. Thank you again Nick! This was a pickup order so i brought it home and plated it. I order the poblano pepper omelette with sausage instead of beef, with a. side of sausage and breakfast potatoes. Dietary restrictions: I don’t eat red meat and Nick was very helpful is substituting things for me.
Hay que esperar para que asignen mesa , cuando por fin la asignan, hay que esperar otros 20 minutos para que una mesera se digne a atendernos , le pregunté a una mesera que si nos podía ayudar y me dijo tajantemente que ni idea quien nos podía ayudar , yo en serio no lo podía creer, hasta que por fin nos salvó con una muy buena atención una mesera llamada Vanesa ella salvó toda la rabia que ya traíamos acumulada .