IHOP

At the time I dine in here, it was only one waiter working. Which took a little longer to get the food and she did a great job by herself but the food came out cold and overcooked

Watch out, waitresses change tips amount! Check your posted transactions. We left 20% tip and she added 15% on a top of that. The service was good, but it was not good enough for 35%.

11:38 AM, April 16th 2024. 2 women, guy waiting for his pick up order, another lone man waiting to be seated. 13 minutes later, lone guy gets up to leave, hostess shows up and says,"Oh, I was just about to seat you. He just shook his head and went out the door.Tables near entry were totally empty. We passed by 1 table that had take away boxes, 1 had nothing, (drinks etc), next had their food, next looked as if they were finished. Seated at first table at corner front work station behind wall. I asked if the long wait was an indication that our food was going to take a long time, and she, (hostess), says "Oh, I was bagging up that guys to go order" in a very condescending manner. It was literally 1 bag. Since my daughter don't appreciate being talked to in that manner, I got up, stuck my head around the service area wall, and asked to speak to the manager. She and, (I presume a waitress), were chatting and I asked to speak to the manager, she says, "I am the manager", so I told her we did not appreciate being talked to so rudely and we're leaving. She says, " Okay, have a blessed day" very cheerfully. With such terrible service, it explained why there were only 4 tables at lunchtime. Mind you there were several, dirty tables all around us. NEVER AGAIN.

I was bad experience they serve my food cold

So over the past two years every single time we try to eat here it is a bad experience. We arrived last night (Friday) around 9:45 pm. The front doors were locked with customers inside. We were turned away as well as another family with a small child. We were allowed when other customers were leaving. A server told us that they were under staffed and waiting for another server to arrive before accepting more customers. So I asked when that was? The server told us they were not sure when the next server would arrive. Could be 10 pm could be 10:30 pm. How do you not know when people are due on shift? Previously on one of our visits before chefs threw a fit in the kitchen and decided to quit so they had to close the restaurant and everyone had to leave. This was the first time in about 6+ months we tried to go and as always let us down.

I have never felt more unwelcome in a business before. The waitress was rude enough to make us uncomfortable for her to be involved with our food.