Lady was rude to me and my boss when we came in for food and messed up my chicken order giveung my plain chicken instead of katsu and then my chicken had been pulled from the hot grease onto a Styrofoam plate that then melted to both my bosses and my food makeing it inedible we asked for it to be fixed and got attitude and irritation as a response saying it was fine. We didn't eat here we got up threw away our food and left.
Service & Atmosphere I give 5☆'s each.. Food & overall rating I give 3☆'s each.. The food was okay & portions were small & not worth the price they were charging.. Here is their updated menu as of 3/9/24:
Listen to the reviews. Don’t go here! Nasty food, terrible customer service.
Rice was old. It had hard, dry pieces. Chicken was partially burned. "Steamed vegetables" were cabbage and bean sprouted and slimy.
This is not like other I love Teriyaki spots, staff was unfriendly, I ordered Thai chicken and they gave me unflavored/season chicken, no taste to it. Portion was small. I was happy that I had found an "I Love Teriyaki " close by, but I will not be returning to this place, 1st and last. Don't waste your time on this place
I've had bad food before.... But this takes the prize. We ordered 3 beef/chicken combo's thinking it was Japanese food. Boy were we mistaken. This food is horrible! Rice is not cooked, chicken is rubbery and stale. The beef..... (Well let's just say that's what they say it is)...has a soft tofu texture that tasted like liver. Needless to say, we will most definitely not be returning to this "Japanese" place.