Food and staff was great...
Wildy uncomfortable experience. The atmosphere was incredibly depressing. I never thought that 5 years after COVID started that I could feel like I was in lockdown, in a restaurant no less. You're required to prepay for your meal, which god forbid you be able to order tortillas after you've sat down already. And I wouldn't bother coming here if you're new to Mongolian grills. Go the extra couple miles to the one in Appleton where you aren't treated like an inmate on a special diet. There was a party of 8 standing behind us, waiting to get checked in and the server who rang us up wouldn't explain anything to us. The food is alright but that's the only good thing about this place in 2024. I won't be coming back here anytime soon. It radiates depression and social anxiety because everyone's afraid of talking a little too loudly so they don't upset the prisoner atmosphere hosted by the employees
Love! This! Place! I love the uniqueness and wish we had one closer to home. Clean, friendly, fun atmosphere. Great for a date or for the whole family! Vegetarian options: Many vegetables to choose from, along with additional protein options Dietary restrictions: Select whatever you need based on your personal dietary restrictions Parking: Parking available on two separate sides close to the entry Kid-friendliness: Saw children inside ranging in age from toddler to teenagers. Lots of seating options, as well as high chairs Wheelchair accessibility: Plenty of room to move for wheelchairs, slight incline on wheelchair ramp. Accessible restrooms and seating
Unsatisfied are crab rangoon was burnt to a crisp the buffet was a mess how many tables were messy what and the service was terrible only ones were good were the kooks make a call
Where can I start, the whole experience from start to finish was AWFUL at best. The place was dark and dismal when we walked in, and the 3 staff members on duty for a Friday night @6:30 was less than inviting! The bill for 4ppl to eat was $88.73 and That included to girls (age 12) that ate 1 half full plate each, we then proceeded to eat our meals with PLASTIC FORKS like you would get from take out restaurant because we were told from what looked like a meth addict waitstaff that they needed to run the dish washer 3 times and it would be AWHILE til I could have a metal fork to eat my HOT FOOD......I wouldn't recommend this establishment to my worst enemy!!!! customer service is a (-6) and atmosphere is also a (-6)!!!! I recommend going to the appleton location as the Oshkosh location should be closed PERMANENTLY!!!!
We went for dinner on 2/24/24 at 5:30pm. It was busy and they were short staffed. Food was great. Lines were long and they struggled to keep up with filling items and clearing tables. The staff at this restaurant were amazing! They took the situation they had and did an amazing job. They were very kind and were all working so hard to keep up and make sure everyone had what they needed. I want the owners to know that they did an outstanding job and the teamwork they showed was great. The grille was constantly moving and they never stopped cooking. We will certainly come back. Thank you to those working that night! My family had a great time and my kids loved it.