House of Creole Cleveland

First and foremost, customer service was excellent. The food just doesn't live up to the hype. The chicken wings can even compete with outback steakhouse wings. There is an 18% gratuity applied to all orders. The cake was dry. I can write it off the list that I've been here, but to come here twice given the above-mentioned item (negative). To be quite honest, I'm over the fake green grass theme wall background. We came at four o'clock on a Friday, so my goal was to avoid the crowd and experience the freshest food, and what we received was a mediocre experience. Do not believe the Instagram hype. I've fallen victim to a Instagram food review in Chicago and Philadelphia and once again. .

Vegetarian options: Fried Green tomatoes were excellent!!!

The ribeye with rice and asparagus was actually pretty good, but the mandatory 18% tip is unacceptable. Tipping is getting out of control. It should be at the discretion of a customer, given for an exceptional service. (There was a sign on the tabe about mandatory gratuity that I didn't notice though, that's why I give 2 stars, not 1).

Wow! What an incredible experience from my Moscato to ALL the appetizers and to my Ribeye dinner NO complaints at all I promise I will be back!!

Someone must have made a fake debit card with my daughter’s account info. She works, lives and goes to school in Dekalb IL and has never been to Ohio even. Video will show proof it wasn’t her. But they won’t send me video!

Love

Came here on a Friday night at about 6pm. The hostess was warm and friendly and seated is right away. Our server, Selah, was awesome. Attentive without being overly so. She made suggestions and she was right. She knows her menu! The food was great. And huge portions. We both took home leftovers for later. If we are ever back in Cleveland we will definitely be back. Best dining experience we've had in town!

The food was wonderful. The service was not very good. Took a long time to get our check. The server missed a requested item but charged us for it. We got that taken off the bill. We see that they automatically add 18% charge on the bill, so that's the tip.