Hotpot Express

Great service! The boat broth was amazing and my girlfriend really liked the Miso. I liked that it was an affordable option compared to some of the downtown spots but was still the same if not better quality. Will definitely be back! They made us feel very special on our birthdays

San is great and friendly really made the whole visit enjoyable for our large party

The person serving us was amazing, really made us feel welcome and overall a good time.

Concept was easy to understand, and the service was welcoming and friendly. Resturant is super clean, and the atmosphere is very nice.

We finally got to try this place out and it's was fantastic. We went early on a Saturday night it was only us and another couple. The server (may have been the owner) was so welcoming and cheerful! We chose the "Fan Favorite" Boat Noodle Broth, which is a solid classic choice, as well as the House Special Tom Yum. That was our favorite! It was a very relaxed, but fun atmosphere and the man who was helping us was very friendly. Overall a good experience and we want to take our friends there to try it out too.

The noodle are super good and for it’s exciting to put your own food in the pot. It’s awesome and Service is perfect

When we first arrived the owner was friendly and continued to be friendly and helpful throughout our visit. The restaurant is clean. The issue is he stated we will be eating out of paper bowls and plastic spoons because people are masking back up. So I guess they don’t use bleach to clean and sanitize at this restaurant. The bowl became soft instantly and all of the broths seeped into the bowl making it quite hard to actually taste and enjoy the soups. He kept coming by and turning our hot pot down instead of allowing us to do it like at other hot pots. He eventually turned it down so low or soup became borderline cold. The noodles and vegetables do not come with the meal automatically like at all the other hot pot restaurants. On top of that there is no protein package like at other hot pots so everything is separate on individual plates with Saran Wrap. It’s odd he has us all opening the refrigerators during mask season but we can’t have real bowls and utensils. Not to mention the food seems quite old and stale like it’s been sitting for days. The restaurant was very cold and with the hot pot being low and food cold it was not an enjoyable experience. Our bill was out of line for the extremely mediocre food that we basically wasted because the broth selections were subpar. We were not provided with an itemized receipt neither so we are not quite sure just exactly what we were charged for. The only good thing about this restaurant is that the owner is very friendly.

The food was delicious and the service was excellent ask for s a n

I’ve wanted to come to this restaurant for some time, I finally came and I was so disappointed. Usually at hotpot restaurants the vegetables and noodles are included, you would only have to pick a protein package,not here you have to pay for every item individually on each plate. The food is in a refrigerator with plastic wrap over them. The protein in the refrigerator seems a little old as well. your food is served in paper bowls and plastic spoons, with each broth seeping in so you can’t really taste the broth and the bowl gets soggy. The broth is subpar and low key nasty. We had the three broth option and he refused to give us three bowls so we wouldn’t have to deal with each broth seeping into the bowl so we could actually taste the flavor. All I could really taste was the cardboard bowl. When I received my bill it was not itemized so I’m not sure what I was charged. This place will never get my business again.

Wanted to like this place more. Soup bases were good but paying for individual plates is ridiculously expensive. I’d rather go to an AYCE hot pot place. Also not a fan of the paper plates. It’s soup, they get soggy easily.