Hotel Congress

I ain't stayed yet, but this here ghost stay ghosting,;! Nearby activities: What more can I say, one can literally live and die on these street corny people to get together for the to get to know each other's children to do the best to be able so they can get together for you. Safety: Pretty supreme Walkability: Lulz Food & drinks: Everything at the tips Noteworthy details: Jose is a special type of dude, he is very knowledgeable and he is a genius.

“What do you want?” “I’d like to check in.” “Of course you want to check in.” The desk clerk turns his back to me, says, “You’re gonna have to wait.” Picks up the phone and confirms, somewhat rudely, that he’ll book a room for the caller. These are not the gentle pleasantries of days past, when Al Perry ran the desk. So I wait. After awhile he gets back to me and explains a litany of dos and don’ts. Like how they could lose their liquor license if I do something stupid, and nobody wants that. I get it, people come here to party. They are young and need scolding. Yet I’m almost 60 and came to enjoy the history, the downtown vibe and memories of when my friends made this place cool. When he’s almost done checking me in, a group of people arrive and the admonitions start all over, louder this time. I ask to get my key and get shushed. I’ve stayed overnight at Hotel Congress throughout the decades, even back when it was godawful hot (swamp cooling). Things were pretty great, until now. Something seems terribly wrong. Words of advice, to the Hotel and Tucson as a whole: Don’t let what happened to Portland happen to you. Tattoos don’t make you hip. Vintage does not make you hip. Kindness is cool.

Great simple rooms. Choose the inner courtyard to lessen the Club noise from downstairs.

As a person who has been coming here for 20-years, there’s been an unfortunate rapid decline in customer service skills relating to the staff and management. If you really pay attention to the details, it’s not hard to figure out through observation that employees just aren’t as happy as they used to be, which reflects upon the overall customer experience of this once amazing establishment. Packed bars with one visibly stressed out bartender trying to make it, unkind security, poor business processes, and management who just don’t care about making what’s right right are just a few of the unfortunate knocks we’ve noticed. My husband and I are crushed….we don’t really want to go back, even after having so many wonderful memories there. I hope they can get it together again one day, because HC is a really cool, eclectic historical Tucson experience. The music is wonderful!! Smh.