Hot Pot Hero Gaithersburg

I often set meals of celebration on my schedule after completing a hard day at work, hot pot hero has been my choice for that meal very regularly. Amy, always addresses me by name when I visit and always make sure I have everything I need.She and the rest of the staff are awesome, the food is also exceptional portions are great and the overall experience is why I go. Parking: There is parking on the road, as well as parking around the corner in the building next to HPH.

Fresh food

When we're craving for hotpot, it's our go-to spot, thanks to its authentic flavors and diverse options that cater to everyone's taste. The setting might feel a bit old or not as modern, but authenticity to the dining experience. However, an area for improvement would be the customer service; a friendlier staff would make the experience even more welcoming. Despite this, the quality of the food and the joy it brings our family keep us coming back. Hotpot Hero remains a beloved spot for us.

The seafood broil was plentiful and very delicious. I got the garlic butter sauce. It was exactly what I was hoping for. I’ll definitely be back.

Amazing The meat quality here was likely the best I’ve ever had, to go with the great meat there is a huge variety of soup bases to pick from. My personal favorite being the medium spicy broth. It makes anything you put into your soup taste amazing. Secondly the service here is great with lots of workers circling around to help people and get food out quickly. I have been here a countless amount of times and each time the manager, Amy, has made the experience even better offering great service. The atmosphere in this restaurant is amazing. The second you walk into the restaurant you’re greeted with the mouth watering smell of spicy authentic Chinese food. There are always people here making it nice although sometimes there will be a long line to get a table.

This is our go-to hot pot spot! Customer service is amazing, Amy & the rest of the staff are always very nice and friendly. Food quality is great as well - I definitely recommend this restaurant!

Great food and atmosphere for friends gethering. Best hotpot place in the area!