Hot Crab - Cajun Seafood

I ordered from this establishment 3/20/2024. I ordered snow crab legs, some shrimp, and a lobster tail. The main dish was the snow crab legs for $19.50, and the other were add-ons as a "Make Your Own Seafood Combo." I never received the snow crab legs. I called the restaurant about the mishap, and they advised me to contact Uber Eats. Unlucky for me, because restaurants such as this one have messed up orders in the past, Uber Eats has restricted me from getting credits onto my account. I called the restaurant again and advised them of the information. The person I spoke with apologized for the mistake. He told me that he was the one who packed the deliveries and he forgot the snow crab legs because they were busy. Understandable. I told him we are humans and make mistakes. He then advised me that he was going to contact Uber Eats and credit me the missing item through his end, and it should take 2 business days for me to get the refund. It's been a few days and I haven't received anything. I lost $20.00 for nothing. The food that I did get was mediocre and not a lot of it. It's not worth the price, which removing the snow crab legs is worth about $50.00.

Sonim.cajun from Terrebonne parish.. been buying softshell crabs everywhere latelty. Hands do2n best ones I've found...fry is perfect the crabs are fluffy and the price is just right. They could a Lil more seating but still hands down the best yet!!!! Boiled crayfish was ok...some were a lip tuff but other than that fir the price the size were good. Not too small like a lot places(not big but not tiny( tiramasu I haven't eaten yet cause apparently that cones frozen???? Was told to microwave..hum well see what room temp does...definitely be morning from here again!!

This food is outstanding. This was probably our 10th visit over 2+ years, and we always look forward to returning.

Trash experience. Hostess completely ignored me went back to her useless phone call after I didn't comply to her demands which would put me in violation of my contract. Should be banned from delivery service. Guess it's telling when your restaurant is dead during the busy hours.