Hop Li

I'm there on a Friday dinnertime, waiting to pick up a takeout. Restaurant empty. Not a soul. A young man, delivery service driver, enters and shows cellphone pickup details to the restaurant man. The man quizzes the driver for more info. Driver says sorry, i dont speak English. Man says you lie. Man was very rude, and for what? Told the driver not to come back. Driver leaves, and man, whose English was not great BTW, continues his rant to me about the driver. I told man he was rude. I'm not going back.

Terrible…

Best Chinese food on the west side!

The food is over priced for what it is. It came to the table wasn’t even hot.. The waiters have no personality and actually feel hostile sometimes.. The atmosphere is depressing. I would not recommend it at all. if I could give it, no stars, that’s what it would get.

Very good chinese food

The food is amazing. It’s one of my favorites in the city. But…. The service is horrible. The waiters have absolutely no positive customer service. Requesting anything from waiter (cup of water, or silverware) gets your a rude response . The most accurate description I can give when you order food from the waiter, is that of them being annoyed that they have to serve you. We’ve been coming here for 8+ years. Unfortunately, we won’t be coming back ever again. All it takes is a negative rude server to ruin an entire restaurant/ business. I hope the owners take notice

Horrible customer service, whoever the white shirt guy at the front is so rude. The food wasn’t too great either. Know how to talk to customers dude