First visit to this location. Not overly impressed. Service was slow. Like slooooow. We waited almost 20 minutes for our order. It was wrong when it came to the table. We had ordered a platter of the original Hooters wings and got the “naked” version. Debated sending them back but really did not want to wait 20 more minutes for our food so we ate them. My husband asked for a fork three times before he finally got one. It was overall just poor service. We will probably try once more to see if it was just a bad night.
Not the best experience or food maybe I went too late, but I'd give them another try definitely at an earlier time.
After being at the hunting cabin for 2 days deer hunting I was craving some hot wings, something cold to drink and I wanted to watch the second half of the Packers and SF game. I stopped by hooters in Tuscaloosa on my way home but decided to leave after being totally ignored by the staff. I totally understand if a restaurant is busy it can take time to be waited on but tonight was not one of those evenings for hooters. I came in and was not greeted at the door. They only had 3 or 4 tables with customers so I took a low top directly in front of the bar. After sitting at the brightly lit table for about 15 minutes, making direct eye contact with 2 wait staff that literally walked around me, I was not offered a menu or even greeted. I sat at the table while 3 wait staff stood at the bar literally 6 feet from my table and ignored me while talking to each other, counting tips at the pick up bar and chatting with the bartender. I read a few emails, sent off a few text and even read a news article about the border before I got tired of waiting on someone to take my order or even acknowledge my presence. I got up and asked the manager who was waiting the bar why none of his staff would wait on me. I got the I don’t know look so I left. I mean at least give me a menu, ask me if I would like something to drink or tell me that you will get to me shortly. I guess they are doing really well these days at hooters to be lucky enough to pick and choose which clients they want to serve. In their defense I am an old 6ft 240Ibs bald headed, gray bearded retired veteran that was wearing a Nine Line hoodie, shorts and crocks on a 23 degree Saturday night. But I do tip well…
Tables and chairs were extremely unstable, my shoes were sticking to the floor, everything looked outdated, waitress was dry, fries were cold but my chicken Philly was great
Server was great, very attentive and professional. Food wasn’t terrible tasting, just a really lazy effort…. Observe my pic, compare the pic on the menu vs what I got. It’s actually kind of comical…