Hooters

Watched the Eclipse from Hooters in Addison. It was Epic! Thanks so much to Jules, Ashley, & Desire for being such fantastic fun to experience this Historic Event! Of course, we all know Hoots has gr8) food. But its the Customer Service why I keep coming back. Yawl are the Best!

My girlfriend and I oredered to-go food (boneless wings) $50 worth and arrived 15 minutes later to pick it up. The staff couldn't find the order and informed me they think a driver took the wrong order (uber eat/doordash) and said they'd remake it. It took another 30 minutes to remake the food which is not a big deal, accidents happen. Thankfully we opened the order when we got in the car and saw that they'd made us all bone-in wings. We were going to just keep them but upon biting into the very first wing in the car it looked rotted and the meat was hard. I went back in and they told me they'd issue a refund and I'd receive it in 3-5 days. It's been 3 weeks with no refund, I'll be contacting corporate if this isn't resolved.

I sat with Kaitlyn and she is a great waitress!

So tired of the policy of 3 big beers and then 2 Littles and your done. I have been a loyal customer for over 40 years and I'm now done with Hooters. Twin Peaks here I come.

Kaithlyn was our server and did a great job. The negative was the TV in front of us was not working. So we watched March Madness from a distance. Combo of fried pickles and jalapenos was a good starter. Then the Hot Wings, naked were good as was the Buffalo Shrimp we shared. Been a while since I've been here. Will come again.

We had a good time, but the place could use an uplift.