Honest Coffee Roasters The Factory at Franklin

Have spent a lot of time here in the past. Solid coffee, and a small but decent selection of pastries to enjoy in the afternoon. In past it has been an ideal spot for quiet conversation and study. Came back after a couple months today and was assaulted with a club-like atmosphere; loud, bass-heavy pop music you couldn't escape anywhere in the space. I understand you can't please everyone, but did not seem very becoming of a coffee shop where people often come to focus and get study or work done. Order also came out wrong, but didn't feel like wasting food so I said nothing. Hoping this was a one-off. Vegetarian options: There are several pastry options that I would presume to be vegetarian, but definitely not vegan.

Great coffee, great service.

I came here during a busy Saturday morning and they kept up with orders very well! The iced latte I got was a little watered down, but had good flavor. I really liked the message of their shop name. It’s very spacious for lounging. It’s also located in a strip mall type hall so it’s fun to get coffee and look around! Kid-friendliness: There were plenty of kids around so I’d imagine it’s a nice location to go on a rainy day with your children!

Honest coffee roasters is the place to go if you’re looking for a fail-safe coffee shop that ensures quality in every cup.Honest roasts their own coffee and has been a top competitor in the Nashville coffee scene for years. Each shop takes pride in the taste of their coffee as well the presentation. The milk is always steamed to perfection and presented creatively. Because of this, Honest does not trade quality for efficiency and is frequently busy- so be patient as you wait for your coffee. If you’re looking for a quick stop and don’t want to wait more than a few minutes, then I wouldn’t advise coming to honest during peak business hours.

Coffee shop in the Factory at Franklin. Nice coffee selection, industrial vibe matches the location. Beautiful foam art.

Honest used to be our favorite coffee shop. We went evey single day, sometimes twice a day AND purchased beans for our home. So we've spent a ton of money over the years there. Very consistent customers! With the joining of franklin juice and the massive renovation, they have completely lost their small, personal feel. They are just a big business now. The customer service is basically nonexistent. No familiar faces, just workers who have zero people skills. They constantly get the orders wrong or ring our transaction wrong. Or, they shut down their machines early. They don't care anymore. It's a shame.

Nice coffee shop to visit while at the factory or local market. Coffee was tasty but not anything outstanding. Would have loved it if the latte art lined up the cup logo. Was there during an extremely busy time and still had fast service! If you don’t pick up your coffee after 30 mins they will toss it so make sure you are there when it’s ready. Avocado toast was ok but nothing special as well.