Love this place, great service, welcoming, smiling helpful staff, rooms are great, very comfortable beds, good breakfast. Rooms: Large comfy bed, powerful hot shower, plenty of hot water, Dove body wash.
Hotel ok, staff very good, breakfast very good, however; restaurant food in the evening awful its either bland or full of salt. If you stay here I recommend eating out in an evening
I was given a room which had bed bugs. After being promptly moved, my new room hadn't been cleaned. There was clumps of hair on the carpet and the bathroom was filthy. There was also coffee stains all over the surfaces. After brining this up to the hotel staff 3 times and being repeatedly told each time that my room would be cleaned it wasn't. This isn't good enough and I'd advise people do not stay here.
Great value dog friendly hotel ideal for crufts!!! About 20 to 30 minutes from the NEC. Bar and breakfast. Make sure to register your car as it's a camera car park!
Middle of the road here good points and bad , not going to give all the negatives but could do with some improvements
Our room was lovely and well presented, equipped with a mini fridge, iron, kettle. It was good for value. The parking was limited due to the event we were attending booking out the hotel so little to no parking spaces available. Did find some areas that haven't been cleaned in a while in the bathroom-vent was caked in dust, and gunk in the shower seams but other than those 2 things the room was clean. The staff were very lovely and accommodating with us bringing dogs in. Food selection was varied and what we got was nice. Our room was quiet and secluded