I ordered from here 2 weeks ago for the first time since moving back to Westmoreland and I personally think Highland Pizza is Awesome! Customer service was the best I've experienced compared to other chain stores. I ordered online and got the Chicken Spinach Alfredo Pizza and added black Olives and Mushrooms! It was So Good and Fresh. I LOVED every bite! And online ordering was a breeze even with going to their FB page to order! Definitely a better online ordering experience than the bigger chain stores too. It was smooth, simple and easy to navigate. I order pizza every other Friday on Payday and I look forward to ordering from here on my "Pizza Paydays" for as long as possible! Keep up the good work Highland Pizza!
The food is good, but they are never open. I’ve only been able to get food here once. There has been a sign on the door since February 10th is that says they will be closed until the 17th. It’s now the 23rd and they’re still not open.
The food here is quite delicious, and I recently placed an online order. However, there was a minor hiccup. After making my order, I received a call from the restaurant, informing me that they were out of boneless wings. Regrettably, they couldn't provide bone-in wings as a substitute, so I had to request a refund, which takes two days to process. In the end, I had to reorder, including bone-in wings, with only a slight price difference of $1.50. Also, if you're a fan of sauces like ranch or other options, be prepared to pay extra. As a regular customer, especially for their pizza, I believe there's room for improvement in their customer service. In my experience, most other places would have offered bone-in wings as a substitute, which would have made the process much smoother. Given these factors, a 3 out of 5 stars rating seems reasonable.
Not very happy with them today! Called twice today to have an order ready at 7 ... guess what, they hadn't even started them. So hubs gets home with them (just wings btw) and not only did they barely have any sauce, they were extremely dry!! Waste of 20+ bucks!
The best pizza in town, I know good ingredients and their pizza is always delicious. The pizza sauce is not overly sweet like pizza hut. In a test taste the pizza would easily rank with the top chains such as dominos or papa johns. The oven settings are perfect and everyone who works there is super friendly, the other local pizza restaurants are not even in the same category to compete. ☕
Good pizza. I would have liked a bit more of the toppings. Very friendly staff.
Owner is a great person. Have ordered from them on two other occasions. He tells you of their better deals. Great personality. Overall great experience. Better than the other pizza places in Westmoreland Tn.
FYI to anyone ordering from here. If you want to swap marinara sauce for BBQ sauce you will be charged $1.99 and not informed until you look at your receipt. Also i heard it was the best pizza and town so I thought I would try it. We were very disappointed. We will not waste our money here again!