Heavenly Desserts Birmingham, Moseley

Went with family it was not even bisy waited near enough 1 hour for 5 desserts. Parking: Had to find parking on road and no clear instruction if we can park in marks and spencers car park.

Served by Noor, great service thank you!

Service was absolutely horrible The male waiter was ignoring us on purpose, literally called out to him and he just looked at us and walked off The young girl working was getting everything wrong The food took an hour to come When food did come to our table it was not even made right. There was one lady i think she is Somalian or Ethiopian, she was the only worker who was very helpful and she was the only worker who had good manners. She also is the one who made sure we got our food as it was taking way too long she went back to the kitchen and got our food out to us, it is as though whoever was in the kitchen was just doing nothing, it is like they didnt even bother with our order or something. Also the place was not even busy! So not sure why service was terrible and food took forever. Never coming back here again anyway it is not worth the hassle or wait

We were served by Bibi today. She is very attentive, charismatic and provided exceptional customer service.

Great service from bibi she was spot on everything came out as it should well done to bibi

Great service from BiBi, will be retuning with the family due to her service

Good customer service also nice desserts

Size of dessert is a joke. My drink was spilt all over the bag it came in which was also ripped! Not happy with this order at all.

bibi was amazing. she was so pleasant and sweet and was be able to tell us exactly what we’re getting. she was clear in her responses and quick to accommodate. 10/10 for her service!

The service was amazing! Shoutout to our waitress Bibi who was so sweet and welcoming. She was clear and quick and told us the best things on the menu and tailored it to what we like!