Harold's Chicken Shack

Bad bad bad services and horrible food nasty as hell inside waiting area

ignorant! called 3 times. 2 times they didnt anwser. asked why they didnt anwser, started flipping saying “we dont need to know their name” “dont be calling here” rude customer service over the phone!!! never will order there again. lost $100

I WILL NEVER RETURN TO THIS ESTABLISHMENT! THE CUSTOMER SERVICE IS HORRIBLE!! THE CASHIER (WOMEN) IS RUDE! I REFUSE TO CONTINUE TO GO TO ANY BUSINESS THAT REFUSE TO RESPECT YOU AS A PAYING CUSTOMER! I EXPERIENCED THIS BEFORE THERE, BUT DECIDED TO TAKE ANOTHER CHANCE BUT NEVER AGAIN!

The lady behind the counter is rude as hell. The man that cooks is no better. They are the bad seed from the Harold's Chicken family restaurants.

The food was excellent. Customer service shows lack of finesse, but the quality of the food offsets the rudeness. We continue to go back.

I can’t believe there still in business this family owned business is out of control .. they’re rude and husband and wife argue in the back while customers wait for there food .. it’s tacky the food is okay I guess u really can’t mess up a franchise if you follow the recipe.. but the service sucks ..

To my people I want y'all to know they official from the freshness to the extra sauce go get that!! Harold's in the burbs for the win true gem!

Worst Harold’s I have ever visited!! The Owner is Extremely RUDE!! Very Cold and uninviting, I had to get my money back he was so terrible!! I’m not even the type to leave a review especially a negative one but this place TRULY EARNED IT

This will be my first and last time, NEVER AGAIN. Chicken had no flavor, not seasoned at all, fries were hard, and everything tasted like it was cooked in old grease… ️