I've been here maybe 5 times. First time was simply in and out with my order, which was great. I hadn't had bubble tea in a long time, not to mention one so customizable. But I've been in a few times, once a week recently, with my daughter out of necessity. Of course the bubble tea was great, but the service was even better. My toddler was running around in the shop, and the folks working here were so friendly to both of us. I'm very grateful for their kindness while we had to kill some time for an hour or so. Thank you!!