Hardee’s

I tried to enter the restaurant at 7:30 pm because the sign said they close at 10 pm. The doors were locked and I saw no employees inside.

Service is terrible. What few employees they have are overworked, angry and probably couldn't get hired anywhere else or they'd quit. Very, very rude service. Restaurant opened 4 hours late, but still took online orders; didn't realize until I got there. No signs on the door telling anyone this, so there were multiple people at the doors trying to get in. Would have left, but they took my online order so I now had money tied into this. Pulled up and was told they "should be open at 10", tone was very rude and snippy. Told her I had aj online order but was fine canceling it, she told me "she wasn't going to do that" and that I could just wait. 20min later I got a cold, sad sandwich and fries and a drink that had clearly sat out the entire time. Beyond basically throwing the food at me, she refused to interact with me, no sorry for the wait no thank you for your patience, just literally toss the food at me and close the door with a slam level of service. Called corporate and they dont have a support line anymore, so you have to fill out an online form. I did that, haven't heard back, and since I found out that apparently you won't hear back as they don't really have a customer support department anymore. I love their burgers, but I get the impression this company is about to go under, and can't afford to hire decent staff or anyone above the employees in the restaurant. I personally would not eat here again, as I feel there's a decent chance I'd pay for food I'd never get, and if that happens there's no way to get it back.

They were out of chicken tenders which they realized after charging my card and they couldn’t refund it back to my card so they just gave me 5$ in cash back. My burger took forever to come out and it was just so mediocre. I have absolutely no idea how Hardee’s is still in business. Oh, and did I mention, for my single patty burger with medium fries and a drink it came to 12$. Please go ANYWHERE else and spend 12$ and get twice the value.

Fresh good customer service

Very nice service 8:00pm, Feb 1st.