Was in drive thru for 30+ minutes on 3/3/24 AM. We decided not to wait on our food when we got to window and just drove through after waiting that long. Caused us to be late for a very important appointment. Never have waited this long at any restaurant
Can't rate food since I never got to order, went inside today to have lunch no one else was in line to order so thought f--- yea well it was F--- naw one girl was entering the order while the other was taking order over headset don't know why that's a 2 person job but it was today 20 minutes later still haven't been acknowledged when a guy comes in to replace a fryer that is in process of frying the woman taking order that was wearing house slippers might I add, turned around and said woo we shutting it down atleast an hour. My coworker asked her simply mam can you atleast take our order been here 20mins haven't complained or said a word. To that the woman wearing house slippers was now sliding like a her feet like a Choo Choo train towards the back of store turn around and yelled loud enough person walking up to the door turned around and left, in this yell she said sir don't be coming at me like I aint doing nothing you just gonna have to grow up and wait your turn... ??? Well to that we said thanks and left. Way to go Hardee's on that Allstar employee definitely won't be back to any Hardees in the near future
Wheelchair accessibility: The manager at this location was very and inconsiderate of me having a disability. She told me to get out my car and come inside when I explained to her I couldn’t she was rude. I asked for the corporate phone number which she provided. When I called the number it was someone else’s number there she was very rude as well and hung up the phone on me. I will never do business here again considering I’ve placed large orders from this location in the past for example of 150 to 200 sausage biscuits. I recommend everyone else to stop using this location as well.
Went thru drive through, & a courtrous lady took my order, & when I got to the window, she took my money, gave me my order & thank me. Very courteous.
Hard to find off the interstate and finally got there and it was CLOSED at 5:30pm!