Hardee's is ok, but if I didn't have a coupon It would not have bee my first choice. The ham and cheese I ordered was cold and lol the cashier asked for a tip.
I want to be fair and say that usually when I go to this particular one, the breakfast biscuits are always on point. The biscuits be so soft and buttery, but on February the 13th, dat biscuit was not only hard as a rock that mug was burnt, I guess everybody has a bad day, but when um spending my money, you better not have no bad nothings, anyway don't hold that against them cause I'm going there this morning
The Ham and Cheese sandwich I ordered was not the best. The service was adequate.
We visited the Bouldercrest location yesterday after church. I was so excited since I haven’t eaten Hardee’s in more than 10 years. They failed to but all our food in the bag and refused to give me the food that she forgot to give me. I ask for a manager, she explained that she was the manager and she put everything in the bag. I ask her to review the store video to confirm that she did not put everything in my bag, she refused and told me to come back tomorrow and her manager would be there. I was furious since I paid for food , I didn’t receive plus I was hungry. I have contacted corporate and awaiting a call back.
I ordered a bacon burger meal and 2 wraps. Before I fully pulled off I checked my bag and didn't have fries, so I made sure I got my fries. Got home and the food was cold, which has been sitting and not freshly cooked. Please do better.
Friendly and considerate customer service!
The young man who took our order had trouble comprehending what was being ordered. He asked us to repeat several times and recalled it incorrectly most times. When we got to the window to pay, there was no record of the order. He should not be working the drive thru. The chicken biscuit was good though.
This location is great they serve breakfast until 12 noon. The employees are great, if you ever have a problem out of an employee that means they are new. The food is the very best great biscuits.