Parking: The restaurant is located within Yankee Stadium. Parking is a nightmare!
We’ve been to Hard Rock Cafe’s all over the world and this location might be one of our worst experiences. Even being empty on a non-game day service was pretty much non-existent. The seaters and servers seemed like they didn’t want to be there and everything just took forever. Food wasn’t great - it’s got the Hard Rock menu standards but it felt almost like a knock off restaurant was cooking them. Even something simple like the chicken on my salad was overcooked to the point of being almost hard. Drink refills were non-existent and the restrooms were messy even though no one was there. The uniqueness of the location and the memorabilia make it worth a visit for the die hard hard rock or Yankees fan, but I wouldn’t return again.
I wanted to share more of an observation. I have been there twice and all of the staff have been helpful. Today there was a whole bunch of children there and I wasn't expecting that, so I asked if they were coming from a tour of Yankee Stadium and one of the staff members informed me that they were but they planned to eat lunch at the nearby park but because of the rain they couldn't so the staff allowed them to eat there. that alone is a reason why I will continue to patronize this location. Plus the cheese fries are amazing
I've been dining here since the new Yankee Stadium was built. Food is always great, service is exceptional and the atmosphere bis always chill. On this day, I was invited to a business lunch and I normally don't order the steak but I took a chance. Not a great choice. Steak was subpar. I always order my steak medium. It wasn't flavorful. Green Beans and Yukon Mashed Potatoes were ok. The problem was everything came out the kitchen lukewarm and not hot. I've had plenty of steak from different restaurants and this was probably the worst. Outside of this experience, I always enjoy my time there. I hope they see this review. Wheelchair accessibility: It's in Yankee Stadium and there's a ramp there for Wheelchair access.
We stopped in after a tour of Yankee stadium. Erica our server was outstanding and provided us with fantastic customer service. The food and drinks were delicious. A must try if you are in the area.