Happy Chin Eating

Food is good, fresh and the people are friendly

This was my first time here and I have been searching for some really good Chinese food. I must say the food I ordered was all delicious. The chili pepper fish was amazing, as was the broccoli with garlic sauce. My all time favorite Chinese take out item is fry fried ribs and they did not disappoint! Delicious! I also got the prawn chow mein. I reduced one star because I felt like there could’ve been more prawns but the overall dish was delicious. Will definitely be returning.

The best in service and food

I went to pick up food at Happy Chin. This is not the first time. The woman behind the counter will rip your head off if you ask her exactly how long it will take for the order to be ready. Then she took off screaming in another language and pointing at me. You cannot eat inside, it is cluttered and they won’t let you pass a certain spot, in other words you step two feet inside the door and no further. But this woman will not allow you to ask her questions. Not a pleasant environment!!

I'd give them credit for the nice atmosphere and wide variety of food.

You can taste the wok flavors come all together in harmony along with the smokiness of the high heat when the food hits the hot oil. Highly recommend this place, you won't be disappointed I guarantee you.

I have ordered food here multiple times, food taste very good and reasonable price .

By and far the best vegetarian Chinese cooking in the East Bay. I don't know how this gem isn't top-ranked in every platform. Absolutely fantastic food, top-notch customer service, and the only place I can find such a huge range of Chinese favorites with vegetarian meat alternatives. We won't eat anywhere else for Chinese now!

I don’t like to give bad reviews but I will if needed. I’m giving 1 star cause their service alone just canceled out everything else. When it comes to the food I’ve never had to wait long and it’s not bad I’ve been enough times to know that I would come back, but not anymore. When it comes to customer service, it’s ok. I say ok cause last Friday 3/3/23 the person that took my order was friendly however the lady that was sitting at the table, while I was placing my order, was looking at me as if I was crazy or as if she had an issue with me like I did something to her. Maybe that’s just her natural demeanor I don’t know. Either way it’s not inviting especially being that I’m friendly around people. ‍♀️ The worst part was that when I came back to get my food that I had already paid for when I placed my order. This other man kept asking me to pay AGAIN!!! Although I had told him twice I already paid for my order. For some reason the ticket that was attached to the order didn’t indicated that I paid although I did. Luckily the lady that was sitting at one of the tables, staring at me the first time I came in was still sitting there when I came back, and yet AGAIN she was looking at me as if I did something to her. So once I told the man for what was about to be the 3rd time that I already paid a different worker and was about to tell him to ask the lady that was sitting at the table looking at me all crazy, he turned to her and asked if I paid then she gave another crazy look and said, OH YEAH YEAH she paid, the other worker but he just left to go home. So if she wasn’t there I was about to really have to go back and forth with the person cause the guy that took my order didn’t give me a receipt, which I wasn’t thinking nothing of it cause I know I paid and tipped them and other people working there seen me do so, plus I’m sure they have cameras so if needed to play back anything they would see that I paid. Like I said their customer service isn’t the best. It’s so frustrating that they’re so quick to assume that I didn’t pay, I guess they’re not use having people being honest about paying for stuff let alone a black person. I find it funny that during the pandemic they was begging for people to come in and now that people are coming in they’re so quick to be judge mental and treat their customers rudely. If they said sorry I don’t remember cause I was more shocked how they just treaded me. This is definitely one place I won’t be coming back to ever again. One tip I have for them is to make sure you have PAID on all of your orders that HAS been PAID, so this don’t become an issue if for some reason the customer didn’t get a receipt. And be more kind to your customers cause at the end of the day you need our business to stay open we don’t need you! ‍♀️ Good luck to anyone that orders here.