Hamilton's Kitchen

The service is amazing! Thank you, Marcus, manager of this fabulous restaurant!

Came in for a 70th Birthday dinner and was asked when I booked if it was for a special occasion. Not sure what the point was as there was no mention of nothing or anything “extra” to make it special. In fact we were seated and the two tables next to ours were left in such a state with food all over the floor that it was almost shocking that no one bothered to clean them for about an hour or more. It was a shame as it was pretty disgusting to look at while we were eating. Service was ok nothing great and pretty slow since there were not many people there. They did make sure to keep telling us to hurry up and order before the kitchen closed at 2pm. Also, no pastries were available which kind of defeats the purpose of brunch!

Great food!

This place is beautiful. I chose this venue to be our wedding rehearsal dinner because I've dined here twice and had nothing but positive remarks for this restaurant. Sadly, we were extremely disappointed with the service and food. We booked the rehearsal dinner about 6 months out from our wedding date. We placed a deposit and confirmed the reservation with hospitality management. I expected to have a wonderful time. On the day of the reservation, my group of 17 people showed up and it was evident that the restaurant was not prepared for us. We waited about 30 minutes before we were seated in the private dining room. Once seated, we were greeted by our waiter who took drink orders. My husband (groom's) drink order was put in incorrectly about 3x. On the second time, it was evident that the drink was just poured into a new cup, not made fresh. There was only one waiter, and service was so slow that we had to ask management for additional waiters to help him. When the additional waiters arrived, the original waiter sent away the help. We then let the waiter know that we were on a time crunch as the wedding was literally the next day, and he finally took our orders after about 2 hours. When the food finally arrived, everyone's dinner was ice cold. It got so bad that we had to get the manager ourselves and explain how disappointed we were with the service. Overall, I would NOT recommend scheduling a private event at this restaurant. Especially if you are looking to celebrate a day as special as a rehearsal dinner for your wedding.

Where food is art, Hamilton Kitchen delivers scrumptious masterpieces. Located at The spectacular Alfond Inn in Winter Park. **Brunch** Key Points: 1. Ambiance: Upscale, cozy with plenty of seating both indoors and outside. Fresh floral arrangements. 2. Service: Prompt, exquisite service. Every staff member was very kind. Our server Joshua was incredible. He has a great personality, menu knowledge, and anticipated our needs. One of the best servers we have had and highly recommend asking for him! 3. Menu and Food: Their brunch menu has just enough variety without being overwhelming. They have fresh, quality choices that are well balanced. 4. Beverages: No drinks listed on brunch menu. Was offered their delicious coffee and they have Pepsi product options. 5. Price/Value: While on the pricier side for breakfast items the quality and service is well worth it. **Final Thoughts:** - Recommendation: Highly recommend the Egg White Frittata and house coffee. Walk through the beautiful hotel lined with artwork for a wonderful end to your experience here! - Rating overall: 4.8

Eating at Hamilton's Kitchen was the worst restaurant experience of my life. The theme of the night was cut corners; from the menu to the food, the service, and even the bathrooms. Last week, while visiting from out of state, I was part of a nearly 20-person party for a wedding rehearsal dinner. Despite this being the most expensive restaurant I've ever dined at, it was also the worst place I've ever dined at, and that includes every small, cheap, and even fast-food chain joint I've ever eaten at since childhood. I am including hospital cafeteria food, as well. I'll start with the two menu photos, which illustrate at least 13 formatting, grammatical, and punctuation errors that are basic enough for a child to notice. It's as if it was thrown together at the last second from a template, and not proofread at all. When I saw this, I immediately had a bad feeling about the service and food quality we were in for, considering the high price of the meal. We were seated for quite a while before our orders started being taken, and that didn't happen until we tracked down and asked the waiter. He then, alone, slowly went around the room getting orders. There were 17 of us, and we had a time limit based on our hired transportation. Yet we had only one waiter. We went around him and asked for an additional waiter or two, to speed up the process. When someone eventually came, the first waiter sent them away, and made us wait while he took another several orders instead of accepting the help. As an aside, nearly every member of the party was of a demographic that, to an expensive restaurant, should be well-known to suffer from lactose intolerance at a high rate, yet every dessert option was full of dairy. For the appetizer, I chose the smoked salmon crostini, which, when it finally arrived, was okay. I chose steak frites as the entree, cooked medium. When it eventually made its way to the table, it was slightly lukewarm, and mostly simply cold, as were the fries. For dessert, I chose the key lime delight, which was sweet, but I had to stop eating it after three small bites because at that point, I had already exhausted my emergency supply of supplement pills that would help me digest the dairy. I am including this as another aside that I'm not taking into consideration with my rating, but needs to be said publicly: over the course of the evening, the groom had to send his orders back at least five times by my count. And each time, whoever was in the kitchen initially thought they could get away with sending the same food back, slightly altered or microwaved, instead of preparing it properly, and fresh. Overall, I have to say that this restaurant is sub par in almost every aspect. Even if they reduced their prices by 90%. There was an air of people not feeling motivated to do their best that hit me the moment I sat down and took a good look at the menu, and it shined through again in the slow service, again in the barely-edible food, and yet again in the half-stepping nature of how they responded when we took issue with the quality and temperature of our orders. I don't know how any of this changes if you have a smaller party on a small table instead of one in a private room, but as it stands, the staff of Hamilton's Kitchen simply doesn't pass muster, across the board. Everyone was slow to respond to our concerns, the waiter was slow to act and largely unwilling to do anything about it despite repeated nagging to get more help or do something to not have us wait hours to eat, and the kitchen staff kept trying to cut corners instead of delivering the food quality and service being paid for at such a high price. As for the bathrooms, I was pretty cross when I used a paper towel to grab the handle on the way out, only to find that there was no trash bin near the door, meaning I could keep the tissue or toss it on the ground. But there were no tissues on the ground. I can't speak to the ramifications of this. But they aren't good. Because not everyone washes their hands. Don't eat here until they're under new management.