Hamburger Mary's

I had such a terrible time. On my birthday. We felt so unwelcome in this establishment. There was no one at the front so we had to find someone to seat us. We were seated in a weird corner with a pillar behind us. We weren't given any menus so I had to go back to the front and get one myself. During the first 15 minutes, a man was standing right behind me, facing my back. Found out he worked there, but whether or not he was security, that made me really uncomfortable and unwelcome. Once our server David finally took our orders, they took forever to arrive. We had to beg our server for napkins, forks, and water. I got up from my seat several times to get things myself. I asked the server for a frozen margarita. "The blender is broken." I asked for a bottle of champagne. Never got it. I ordered a chili burger (a "Sloppy Mary"). I got a dry burger with no chili. David brought the check prematurely after bringing the food, not asking us how we were doing or if we needed anything, and I asked him for the chili that was supposed to be on my burger. He said sure. After a few songs and no chili received, just a dry, cold burger on my plate, I flagged him down and asked again if I could have the chili on the side since it's not on my burger and a bottle of champagne. He said "absolutely"! Never received either. We asked for dessert. "We don't have dessert." It was a Saturday night and our birthdays, you had no dessert?! A few more songs passed, and I was starving. I cut the cold burger in half and ate half of that piece (so 1/4th of the burger). I had to flag the waiter again and ask him if the chili was still on the way. He said he would check with the kitchen, and then he came back with Tapatio sauce...BRUH! I said no, I've been waiting for the chili bc we were charged for it. By this time, the food was cold, and I guess the kitchen was closed, so I asked to have the chili charge removed from the check. He tried to argue that I already ate the burger so he couldn't remove the charge for chili so I pointed out that I only ate 1/4 of the burger bc I'd been waiting this whole time for him to bring the chili, then I deconstructed the dry burger in front of him and he removed it from the bill. And then I ate the cold, dry burger. I will always have love for drag queens, but the customer service here was terrible. Additionally, these drag queens only lip synced and collected tips. It was labeled as cabaret but that's not cabaret. Where was the dancing? Where are the tricks? At least break a sweat. Perhaps they would've been more enjoyable if I had better customer service. No chili, no frozen margarita, no bottle of champagne, and no dessert. On my birthday. And you can't contact a manager over the phone because no one answers their phone, just a robot. I left VERY upset and hungry, couldn't wait to leave to go get food even though I just came from a restaurant. Will never return.

Very overpriced and a let down to lack of service. We decided to show up before they opened to ensure we would have great seats and prompt service. Showed up at 9am and let in at 9:30. When we sat down the service seemed to be prompt but then drinks were never served and food was never delivered. Mind you I am watching everyone else being served in the mean time. We requested to leave at this time at 11:00 because of no food or drinks. As we received the bill there is a cover charge for a show, one which we didn't even see. I felt it to be extremely tacky for a charge for food or drinks that were never received and also to pay for a show that was never seen. The place was gross and the tables were unstable. My husband and I have been in the food industry for a very long time. Myself 15 years and him as a bartender (professional t.g.i.f. flare champion bartender) for 25 years. I think at that point when we explained what was going on it should've been taken care of. This turned our server into a very upset person and mocked us to her manager, who was the the bartender. I do not know if they were understaffed or just ignorant to our party but the lack of customer service was unacceptable. My husband and I appreciate service and are more than willing to give 30% gratuity as long as you show up. This one got the 10% to cover her tax. Next time maybe treat all your tables as one big party and make sure they are compensated to prevent someone who may walk out on their tab. You are lucky that we have more respect even though we we were treated so horribly. First and last time I will ever attend this establishment. I hope who owns this place treats everyone with respect. Why else do we support lgbtq?????

TERRIBLE experience... for a brunch... Food was OK... I ordered a burger, correct but too much sauce (really fat !)... Service was horrible... really long... I undertstand it's crowdy, but it wasn't efficient at all. I had to go myself take my drinks at the bar. They even charge me 6$ for tap water.... hum... Concerning the drag show, I'm used to this kind of show, but this one seems just to be about money and how much you're able to be "generous" with the tip..... also there is a stage but I don't understand why.... the show isn't there... so I don't even call it a show. Just music, and money to me, sorry ! Really dissapointed :-(

First time seeing a drag queen show. I had a great time! Don't hesitate to go!

Great little bar with live music and good food

Waiters are over worker and sometimes forget to bring back your request. However, the shows are amazing and everyone is professional, kind and pleasant. You can tell everyone loves their job, just not enough waiters/ waitresses.