Haidilao Hotpot London

Absolutely amazing. From the moment we walked in, throughout our meal and until the second we walked out, we received the most beautiful service. Nicole was looking after us and she was so attentive, as well as the rest of the staff.

Amazing service from Monisha! Very attentive and gave loads of free snacks and gifts Food and atmosphere was lovely.

Very good service

Great first experience with hotpot! Staff is always around to help you and explain everything. Food was great to see, eat and why not, play with. Definitely recommend!

Always a must visit when I’m in London. Always incredible service, fresh delicious food, and a great atmosphere. The sauce bar is great and I love the free salads and spicy peanuts.

One of the best hotpots places I have ever been. Quick friendly service, good atmosphere. Good fun for kids too. Full of flavours and plenty of choices from vegetarian to meat options.

The food and service was amazing. The staff couldn’t do more for you. Host Ruru in the o2 restaurant was so lovely. The food was so tasty!! Recommend the short rib beef.

The hospitality here is unbelievable. You will get a better treatment here compared to Michelin restaurants. Props to Ana and Irina for making our experience here AMAZING

Amazing staff! Especially our waiters Irna!!! Brilliant atmosphere, great food, no long wait, easy to order, everything was just perfect!

This is by far the best Chinese restaurant I have ever been to. They don't offer halal meat. However, we had seafood and vegetarian options. Waiteresses were really kind and helpful. They made my day. Really kind and humble. We had our son sleeping in the pram. They even changed our table to accommodate for us so that my son can sleep. Food was really good. I really liked the basa fish. I usually don't like fish but this was really good. Only suggestion I will give is that please add some halal meat options. You guys are amazing. We will definitely be back again soon