The experience was wonderful this was my first time here and my sever Jason was super helpful and friendly he always made sure we were doing ok and even gave us a trick on how to make shrimp balls ! I will definitely be coming back with a larger group because this is an experience I will gladly share with others . Everything I ordered was fresh and flavorful laksa broth was something I never had at other hot pot spots and is now one of my favorites .
I had such a great time at Haidilao! Jason my server made my experience here even more memorable and he was very helpful. I got the mala beef tallow soup and the laksa soup which were delicious. All the vegetables and protein here were fresh! Definitely will be back again!
The food and atmosphere were all perfect on this Valentines Day! Jason was great and made sure everything was clean and was so engaging!
Sat within 45min during Valentine’s Day, so it’s pretty fast. Our server Jason was very accommodating and speedy with his service. We won a red envelope prize from their CNY event as well. They were constantly clearing the plates on the table and providing utensils, sauces, and napkins. Great meal!
Very good customer service
Great food, attentive service. Gave you a hair tie for long hair, apron to protect your clothes upon seating, board games, drinks and snacks while waiting. Fun entertainments during dining. Self service desserts, fruits and mixing sauces. Free gifts during New Year. Good vibes, loud music. Book ahead, the line was long even at 9pm on weekends.
none Vegetarian options: none